Lost texts in language RU after upgrade

[Former Member]

Hello!

I have SAP CRM 7.0 Ehp3. I have upgrade it from SPS2 to SPS4 last day.

Current state - SAP CRM 7.0 Ehp3 SPS4 on SAP NW7.4 on Linux (SLES11 x86_64)

Kernel - 7.41 PL26 UC

Now some (not all!) texts in logon language RU corrupted.

Only "????" instead of correct text.

I have examine database level and found out that texts are stored correctly in database. (screenshots attached) but displayed incorrectly.

I have start SGEN, reset OTR and CUA buffers but no success.

Does anyone have any ideas?

[Former Member · Accepted solution]

Perform checks according to following SAP Notes:

764480 - SAP WinGUI I18N Trouble Shooting

753381 - Classification of character damage

508854 - SAPGUI: How to use Unicode

[Former Member · Accepted solution]

Roman N, thank you for helpfull notes.

My system is very strange now. all tests passed and "???" disappear on their own. Right now uptime is about 24 hours and problem 'self'-resolved by 99%. It looks like some background process regenerates texts. But no any activity in any monitoring tools (at SAP App server and OS level too).

[ACE-SAP · Accepted solution]

Hello

Maybe you could have tried to reset language load with report RSLANG20, but this should not be required after applying an SPS... and it will imply a heavy system load while running.

110910 - Deleting the language load

Regards

[Former Member · Accepted solution]

Hello,

try to suppliment language and install support package lang after the upgrade

[Former Member · Accepted solution]

Problem solved.

It's a kernel bug

[Sriram2009]

Hi

Your frond end component support multiple languages ?

BR

SS

[Former Member]

As you can see at screenshots - not all texts corrupted. Some of RU texts are displayed correctly.

Before I have upgraded my system all texts were displayed.

Problem is not related to SAP GUI.