Charm workflow customization solman 7.1 sp10

[Former Member]

hi Experts

I am working with Solution Manager 7.1 SP 10 and here we have configured charm for 5 -Tier landscape

Now i am in the process of customizing the statndard workflow of charm as per requirement .Need help in defining implicit conditions as per our requirement

So far i have done as below

1.Created YMMJ Normal change Transaction type and modifed /added the action defitions and conditions as per requirement for action "Approve ToC creation"

Help needed

1.Need to enable condition for our customized workflow as apporve toc creation to create toc creation

2.Also need to enable transport release condition for our customized action approve import to IT

Our landscape is as below

ID-IT-MD-MQ-MP

Please help me on this

Regards

Saravana

[prakhar_saxena · Accepted solution]

Hi Saravana

Check below

Change Request Management (ChaRM) - How to enhance the standard workflow - SAP IT Service Management...

hope it helps

Thanks

Prakhar

[Former Member · Accepted solution]

Hi Prakhar

It helped me and solved the issue

Thanks

Saravana