on 05-22-2014 10:13 AM
Dear Expert Team,
We want to upgrade our SAP Kernel from 700/291 to 720/401
After replacing Kernel file . We are able to start Lisner and Oracle but SAP Instance is not Starting.
We are using SAP ECC 6.0 with Oracle 11g on HP Unix 11.31 ia64 .
How we can update kernel 700 to 720? Its different process.
Regards
Pooja
Hi Pooja,
Try to download updated kernel from market place and follow steps to upgrade the kernel and after that re run the R3trans -d to get result output 0000.This is purely a kernel issue.
Regards,
Gaurav
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Dear,
Now I have download kernel 500 then check again , but problem is same , as below
sapqas:qasadm 21> R3trans -d
This is R3trans version 6.24 (release 720 - 08.07.13 - 20:13:05 ).
unicode enabled version
2EETW169 no connect possible: "maybe someone set invalid values for DIR_LIBRARY ('/usr/sap/QAS/SYS/exe/run') or dbms_type ('ORA')"
R3trans finished (0012).
sapqas:qasadm 22>
sapqas:qasadm 23> more trans.log
a26y0C4 ETW000 R3trans version 6.24 (release 720 - 08.07.13 - 20:13:05 ).
4 ETW000 unicode enabled version
4 ETW000 ===============================================
4 ETW000
4 ETW000 date&time : 24.05.2014 - 22:19:08
4 ETW000 control file: <no ctrlfile>
4 ETW000 R3trans was called as follows: R3trans -d
4 ETW000 trace at level 2 opened for a given file pointer
4 ETW000 [ dev trc,00000] Sat May 24 22:19:08 2014 452 0.000452
4 ETW000 [ dev trc,00000] db_con_init called 35 0.000487
4 ETW000 [ dev trc,00000] set_use_ext_con_info(): rsdb/ssfs_connect not set => ssfs not used 106 0.000593
4 ETW000 [ dev trc,00000] determine_block_commit: no con_hdl found as blocked for con_name = R/3 ETW000 47 0.000640
4 ETW000 [ dev trc,00000] create_con (con_name=R/3) 35 0.000675
4 ETW000 [ dev trc,00000] Loading DB library '/usr/sap/QAS/SYS/exe/run/dboraslib.so' ... 76 0.000751
4 ETW000 [ dev trc,00000] DlLoadLib() success: dlopen("/usr/sap/QAS/SYS/exe/run/dboraslib.so"), hdl 04 ETW000 42447 0.043198
4 ETW000 [ dev trc,00000] Library '/usr/sap/QAS/SYS/exe/run/dboraslib.so' loaded 37 0.043235
4 ETW000 [ dev trc,00000] function DbSlExpFuns loaded from library /usr/sap/QAS/SYS/exe/run/dboraslib.so 4 ETW000 180 0.043415
4 ETW000 [ dbcon.c ,00000] *** ERROR => Codepage mismatch between kernel (UNICODE) and DBSL shared library '/usr/sap/QAS/SYS/exe/run/dboraslib.so' (ASCII) 256 0.043671
2EETW169 no connect possible: "maybe someone set invalid values for DIR_LIBRARY ('/usr/sap/QAS/SYS/exe/run') or dbms_type ('ORA')"
d@sapqas:qasadm 24>
Regards
ETW000 [ dbcon.c ,00000] *** ERROR => Codepage
mismatch between kernel (UNICODE) and DBSL shared library
'/usr/sap/QAS/SYS/exe/run/dboraslib.so' (ASCII) 256 0.043671
Please make sure that you are using the corect kernel version. Unicode or non-unicode as per your system. Also both kernel parts should be updated (database independant and databse dependant).
Thanks.
regards,
Gaurav
Dear ,
I have check with dev_w0 log its show that.
The above error is because of the environment setting on
SHLIB_PATH=/usr/sap/QAS/SYS/exe/run:/oracle/client/10x_64/instantclient. Since the Oracle 11g is required Oracle instant client 11g, we need to set the SHLIB_PATH point to Oracle instant client 11g.
SHLIB_PATH=/usr/sap/QAS/SYS/exe/run:/oracle/client/11x_64/instantclient
Now I want to set SHLIB_PATH=/usr/sap/QAS/SYS/exe/run:/oracle/client/11x_64/instantclient .
So please give me step that how and where we have to set SHLIB_PATH .via vi editor.
Regards
Hi Pooja,
in home directory of <sid>adm user are environment files begining with dot (.), like:
.dbenv_<hostname>.[sh | csh]
.sapenv_*.[sh | csh]
You should find where exactly SHLIB_PATH exists (grep -i shlib_path .db* and grep -i shlib_path .sap*)
and with vi editor change the path from 10x_64 to 11x_64.
You should log out and log in again as OS user <sid>adm, so that the new environment variables will be loaded.
Check it with env command.
Br
Tomislav
Hi Pooja,
Could you please share trans.log file for analysis.
Regards,
Gaurav
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Dear ,
I have update oracle client version ,then reboot my system ,please find trans log
sapqas:/oracle/client/11x_64>ll
total 4
-r--r--r-- 1 qasadm sapsys 163 Mar 14 2012 dbclient.lst
drwxr-xr-x 2 qasadm sapsys 1024 Mar 14 2012 instantclient_11203
sapqas:/oracle/client/11x_64>ln -s /oracle/client/11x_64/instantclient_11203 instantclient
sapqas:/oracle/client/11x_64>ll
total 4
-r--r--r-- 1 qasadm sapsys 163 Mar 14 2012 dbclient.lst
lrwxrwxrwx 1 root sys 41 May 23 14:49 instantclient -> /oracle/client/11x_64/instantclient_11203
drwxr-xr-x 2 qasadm sapsys 1024 Mar 14 2012 instantclient_11203
sapqas:/oracle/client/11x_64>
SQL> select * from v$version;
BANNER
--------------------------------------------------------------------------------
Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production
PL/SQL Release 11.2.0.3.0 - Production
CORE 11.2.0.3.0 Production
TNS for HPUX: Version 11.2.0.3.0 - Production
NLSRTL Version 11.2.0.3.0 - Production
SQL>
sapqas:qasadm 21>
sapqas:qasadm 21> startsap r3
Checking QAS Database
Database is not available via R3trans
-------------------------------------------
Database QAS must be started first
sapqas:qasadm 22> ll
sapqas:qasadm 23> more trans.log
a28y0C4 ETW000 R3trans version 6.23 (release 720 - 31.10.12 - 20:12:06).
4 ETW000 unicode enabled version
4 ETW000 ===============================================
4 ETW000
4 ETW000 date&time : 23.05.2014 - 09:31:06
4 ETW000 control file: <no ctrlfile>
4 ETW000 R3trans was called as follows: R3trans -dx
4 ETW000 trace at level 2 opened for a given file pointer
4 ETW000 [ dev trc,00000] Fri May 23 09:31:06 2014 10436 0.010436
4 ETW000 [ dev trc,00000] db_con_init called 24 0.010460
4 ETW000 [ dev trc,00000] set_use_ext_con_info(): rsdb/ssfs_connect not set => ssfs not used 208 0.010668
4 ETW000 [ dev trc,00000] determine_block_commit: no con_hdl found as blocked for con_name = R/3
4 ETW000 38 0.010706
4 ETW000 [ dev trc,00000] create_con (con_name=R/3) 24 0.010730
4 ETW000 [ dev trc,00000] Loading DB library '/usr/sap/QAS/SYS/exe/run/dboraslib.so' ... 54 0.010784
4 ETW000 [ dev trc,00000] DlLoadLib() success: dlopen("/usr/sap/QAS/SYS/exe/run/dboraslib.so"), hdl 0
4 ETW000 48639 0.059423
4 ETW000 [ dev trc,00000] Library '/usr/sap/QAS/SYS/exe/run/dboraslib.so' loaded 36 0.059459
4 ETW000 [ dev trc,00000] function DbSlExpFuns loaded from library /usr/sap/QAS/SYS/exe/run/dboraslib.so
4 ETW000 50 0.059509
4 ETW000 [ dbcon.c ,00000] *** ERROR => Codepage mismatch between kernel (UNICODE) and DBSL shared library '/usr/sap/QAS/SYS/
exe/run/dboraslib.so' (ASCII)
4 ETW000 310 0.059819
d@sapqas:qasadm 24> possible: "maybe someone set invalid values for DIR_LIBRARY ('/usr/sap/QAS/SYS/exe/run') or dbms_type ('ORA')"
Regards
Hi ,
ERROR => Codepage mismatch between kernel (UNICODE) and DBSL shared library '/usr/sap/QAS/SYS/
Here is your issue,your kernel & dbsl codepage is mismatched.So please follow SAP Note
1820534 - Codepage mismatch between kernel and DBSL shared library
Regards,
Gaurav
4 ETW000 [ dbcon.c ,00000] *** ERROR => Codepage mismatch between kernel (UNICODE) and DBSL shared library '/usr/sap/QAS/SYS/exe/run/dboraslib.so' (ASCII)
Is the SAP system Unicode or Non-Unicode ?
If the system is Unicode make sure you use the Unicode kernel (SAPEXE and SAPEXEDB).
Run the below comand and provide the output.
su - qasadm
sapcontrol -nr 00 -function GetVersionInfo
Replace 00 with the right system number.
Regards
RB
Hi Pooja,
Please follow SAP note 400241.
Regards,
Gaurav
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Hi Pooja,
"maybe someone set invalid values for DIR_LIBRARY ('/usr/sap/QAS/SYS/exe/run') or dbms_type ('ORA')"
Please share the environment variable results as above issue only comes if you set wrong environment variables.
Use steps for sharing env variables results:
su - <sid>adm
> env
Regards,
Gaurav
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Dear ,
Please find the env setting
sapqas:qasadm 21> startsap r3
Checking QAS Database
Database is not available via R3trans
-------------------------------------------
Database QAS must be started first
sapqas:qasadm 22> env
HOME=/home/qasadm
PATH=/oracle/QAS/11203/bin:/opt/java1.4/bin:.:/home/qasadm:/usr/sap/QAS/SYS/exe/run:/usr/bin:/usr/ccs/bin:/usr/contrib/b
in:/usr/contrib/Q4/bin:/opt/perl/bin:/opt/gvsd/bin:/opt/ipf/bin:/opt/nettladm/bin:/opt/fcms/bin:/opt/wbem/bin:/opt/wbem/
sbin:/opt/sas/bin:/opt/graphics/common/bin:/opt/hpvm/bin:/opt/atok/bin:/usr/bin/X11:/usr/contrib/bin/X11:/opt/sec_mgmt/b
astille/bin:/opt/caliper/bin:/opt/drd/bin:/opt/dsau/bin:/opt/dsau/sbin:/opt/resmon/bin:/opt/firefox:/opt/ignite/bin:/usr
/contrib/kwdb/bin:/opt/perl_32/bin:/opt/perl_64/bin:/opt/prm/bin:/opt/propplus/bin:/opt/sfm/bin:/opt/swm/bin:/opt/sec_mg
mt/spc/bin:/opt/ssh/bin:/opt/swa/bin:/opt/hpsmh/bin:/opt/thunderbird:/opt/sentinel/bin:/opt/langtools/bin:/opt/gwlm/bin
LOGNAME=qasadm
SHELL=/bin/csh
TERM=hp
COLUMNS=120
LINES=57
MANPATH=/usr/share/man/%L:/usr/share/man:/usr/contrib/man/%L:/usr/contrib/man:/usr/local/man/%L:/usr/local/man:/opt/VRTS
/vxfs5.0/man:/opt/ipf/man:/opt/ldapux/share/man/%L:/opt/ldapux/share/man:/opt/ldapux/ypldapd/man:/opt/cifsclient/share/m
an:/opt/openssl/man:/opt/openssl/prngd/man:/opt/wbem/share/man/%L:/opt/wbem/share/man:/opt/graphics/common/man:/opt/hpvm
/share/man/%L:/opt/amgr/man/%L:/opt/amgr/man:/opt/sec_mgmt/share/man:/usr/dt/share/man:/opt/samba/man:/opt/samba/WTEC_Su
pport_Tools/man:/opt/caliper/man/%L:/opt/caliper/man:/opt/drd/share/man/%L:/opt/drd/share/man:/opt/dsau/man:/opt/resmon/
share/man/%L:/opt/resmon/share/man:/opt/ignite/share/man/%L:/opt/ignite/share/man:/usr/contrib/kwdb/share/man:/opt/perl_
32/man:/opt/perl_64/man:/opt/prm/man/%L:/opt/prm/man:/opt/propplus/share/man:/opt/psb/healthtest/share/man:/opt/sfm/shar
e/man:/opt/swm/share/man/%L:/opt/swm/share/man:/opt/swa/share/man/%L:/opt/swa/share/man:/opt/ssh/share/man:/opt/sentinel
/man/%L:/opt/sentinel/man:/opt/langtools/share/man/%L:/opt/langtools/share/man:/opt/openssl/fips/0.9.7/man:/opt/openssl/
fips/0.9.8/man:/opt/gwlm/man/%L:/opt/gwlm/man:/opt/icod/man/%L:/opt/icod/man
TZ=IST-5:30
SAPSYSTEMNAME=QAS
DIR_LIBRARY=/usr/sap/QAS/SYS/exe/run
SHLIB_PATH=/usr/sap/QAS/SYS/exe/run:/oracle/client/10x_64/instantclient
JAVA_HOME=/opt/java1.4
THREAD=NOPS
dbms_type=ORA
dbs_ora_tnsname=QAS
dbs_ora_schema=SAPSR3
ORACLE_SID=QAS
DB_SID=QAS
ORACLE_BASE=/oracle
TNS_ADMIN=/usr/sap/QAS/SYS/profile/oracle
ORACLE_HOME=/oracle/QAS/11203
NLS_LANG=AMERICAN_AMERICA.UTF8
SAPDATA_HOME=/oracle/QAS
sapqas:qasadm 23>
Regards
Hi Pooja,
Run the below command
sapcpe pf=<instance profile DVEBMGS<XX> or JC<XX> >
sapcpe pf=<instance profile SCS<xx>
Restart the system and then paste the dev_w0 and dev_disp file
With Regards
Ashutosh Chaturvedi
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Hi Pooja,
There can be different reasons for this. Exact sequence of steps you hvae followed and logs from work directory need to be checked for understanding the issue.
Following thread and SAP Notes may help you:
1636252 - Installing a 7.20 kernel in SAP Web AS 7.00/7.01/7.10/7.11
1629598 - SAP Kernel 720 will replace older kernel versions
1610716 - Correcting run-time objects with incorrect alignment
1553301 - 7.20 EXT Kernel - Usage
1031096 - Installing Package SAPHOSTAGENT
19466 - Downloading SAP kernel patches
Please validate all steps mentioned for your O/S and DB combination are followed as per above notes.
Thanks,
Abdul.
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Hi Pooja,
please check note 1636252 - Installing a 7.20 kernel in SAP Web AS 7.00/7.01/7.10/7.11
Also , please post error messages from trace files (work directory).
BR
Tomislav
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Hello Pooja,
Please let us know the process you followed to upgrade Kernel. Did you copy and replace the files in existing exe folder or renamed the old folder and placed the new one?
I suspect Global exe folder (under SYS Directory) and instance exe folder (under DVEBMGSXX) are not synched. Can you check Kernel version on both the folders.
Also can you check the dispatcher log in work directory for the error.
Thanks,
Srikanth
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Hi,
You did a kernel upgrade. Please ensure, that you have
changed the sapstartsrv executable as well from 700 to 720.
1825259 - UNIX sapstartsrv: the system does not start with 720 kernel
So please ensure you had successfully update all the kernel to 720.
After this restart sapstartsrv, then restart sap system using command
sapcontrol.
You can check the sapstartsrv.log and dev_w* files to find details on why system is not starting.
Regards,
Aidan
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Dear
I have rename OLD kernel 291 directory exe_291_OK and cretae new directory exe
sapqas:/sapmnt/QAS>ll
total 80
drwsrwsrwt 5 qasadm sapsys 8192 May 22 22:23 exe
drwxr-xr-x 7 qasadm sapsys 8192 May 14 17:40 exe_291_OK
drwxr-xr-x 6 qasadm sapsys 8192 May 15 00:16 global
drwxr-xr-x 3 qasadm sapsys 8192 May 17 15:09 profile
sapqas:/sapmnt/QAS>
Copy all these below SAR file in /sapmnt/QAS/exe/ and uncar all these below file in /sapmnt/QAS/exe and uncar these below file.
Our Lisner and Oracle is working fine , but SAP Instance not starting.
sapqas:/sapmnt/QAS/exe>ll
total 1255136
-rwxrwxrwx 1 qasadm sapsys 41 Apr 30 2013 DBATL720O10_31-20005247
-rwxrwxrwx 1 qasadm sapsys 66352712 Apr 30 2013 DBATL720O10_31-20005247.SAR
-rwxrwxrwx 1 qasadm sapsys 9430024 Oct 24 2012 SAPCAR1
-rwxrwxrwx 1 qasadm sapsys 36 Apr 19 2013 SAPEXEDB_402-20005247
-rwxrwxrwx 1 qasadm sapsys 26487431 Apr 19 2013 SAPEXEDB_402-20005247.SAR
-rwxrwxrwx 1 qasadm sapsys 35 Apr 19 2013 SAPEXE_402-20005246
-rwxrwxrwx 1 qasadm sapsys 533529272 Apr 19 2013 SAPEXE_402-20005246.SAR
-rwxrwxrwx 1 qasadm sapsys 1519353 Apr 19 2013 lib_dbsl_421-20005205.sar
-rwxrwxrwx 1 qasadm sapsys 5244838 Apr 19 2013 saphttp_324-20005246.sar
sapqas:/sapmnt/QAS/exe>
sapqas:/sapmnt/QAS/exe>./saproot.sh QAS
Preparing /usr/sap/QAS/SYS/exe/run/brbackup ...
Preparing /usr/sap/QAS/SYS/exe/run/brarchive ...
Preparing /usr/sap/QAS/SYS/exe/run/brconnect ...
Preparing saposcol ...
Error while accessing /usr/sap/put/exe/saposcol !
Run saproot.sh in the <put/exe> directory e.g.
cd /usr/sap/put/exe; saproot.sh C11
sapqas:/sapmnt/QAS/exe>
sapqas:qasadm 21>
sapqas:qasadm 21> R3trans -dx
This is R3trans version 6.23 (release 720 - 31.10.12 - 20:12:06).
unicode enabled version
2EETW169 no connect possible: "maybe someone set invalid values for DIR_LIBRARY ('/usr/sap/QAS/SYS/exe/run') or dbms_type ('ORA')"
R3trans finished (0012).
sapqas:qasadm 22>
When I am starting SAP
sapqas:qasadm 28> startsap r3
Checking QAS Database
Database is not available via R3trans
-------------------------------------------
Database QAS must be started first
sapqas:/usr/sap/QAS/DVEBMGS00/work>more dev_w0
M Wed May 21 21:23:03 2014
M kernel runs with dp version 246000(ext=110000) (@(#) DPLIB-INT-VERSION-246000-UC)
M length of sys_adm_ext is 576 bytes
M ThInit: rdisp/cleanup_after_crash = 1
M ***LOG Q01=> ThInit, WPStart (Workproc 0 1 13908) [thxxhead.c 1344]
M ThInit: running on host sapqas
M calling db_connect ...
B Loading DB library '/usr/sap/QAS/DVEBMGS00/exe/dboraslib.so' ...
B Library '/usr/sap/QAS/DVEBMGS00/exe/dboraslib.so' loaded
B Version of '/usr/sap/QAS/DVEBMGS00/exe/dboraslib.so' is "700.08", patchlevel (0.290)
C Oracle Client Version: '10.2.0.4.0', (dbsl 700 150211, UNICODE[2])
C Application info callback registered.
C Client NLS setting (OCINlsGetInfo): con=0, 'AMERICAN_AMERICA.UTF16'
C Logon as OPS$-user to get SAPSR3's password
C Connecting as /@QAS on connection 0 (nls 0) ... (dbsl 700 150211, UNICODE[2])C Attaching to DB Server QAS (con_hdl=0
,svchp=0x600000000363ed98,srvhp=0x60000000036418b8)
C
C Wed May 21 21:23:04 2014
C Starting user session: OCISessionBegin(con_hdl=0, usr='/',svchp=0x600000000363ed98, srvhp=0x60000000036418b8, usrhp=0
x60000000036b2ea0)
C CbApplInfoGet() failed (ignored 1).
C Connected to session 44.
C Now '/@QAS' is connected: con_hdl=0, nls_hdl=0, session_id=44.
C OCIStmtExecute() failed with -1=OCI_ERROR
C SQL error 942:
C *** ERROR => ORA-942 when accessing table SAPUSER
[dbsloci.c 11896]
C Disconnecting from connection 0 ...
C Closing user session (con_hdl=0,svchp=0x600000000363ed98,usrhp=0x60000000036b2ea0)
C Now I'm disconnected from ORACLE
C Info: 99=DBSL_ERR_DB, oerr=942, try to connect with default password.
C Connecting as SAPSR3/<pwd>@QAS on connection 0 (nls 0) ... (dbsl 700 150211, UNICODE[2])
C Starting user session: OCISessionBegin(con_hdl=0, usr=SAPSR3/<pwd>, svchp=0x600000000363ed98, srvhp=0x60000000036418b
8, usrhp=0x60000000036b2ea0)
C Connected to session 44.
C Now 'SAPSR3/<pwd>@QAS' is connected: con_hdl=0, nls_hdl=0, session_id=44.
C con=0, V$NLS_PARAMETERS: NLS_LANG=AMERICAN_AMERICA.UTF8, NLS_NCHAR_CHARACTERSET=UTF8, UNI_NON=FALSE
C Nls CharacterSet (Env./V$NLS) NatioCharSet (Env./V$NLS) EnvHp ErrHp ErrBt
C 0 (UTF16) UTF8 (AL16UTF16) UTF8 0x6000000003626b70 0x600000000362e690 0x60000
0000363ee68
C DB instance QAS is running on sapqas with ORACLE version 11.2.0.3.0 since MAY 21, 2014, 21:22:31
B Connection 0 opened (DBSL handle 0)
M db_connect o.k.
sapqas:/usr/sap/QAS/DVEBMGS00/work>more dev_disp
ed May 21 21:23:13 2014
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c 1696]
***LOG Q0K=> DpMsAttach, mscon ( sapqas) [dpxxdisp.c 12771]
DpStartStopMsg: send start message (myname is >sapqas_QAS_00 <)
DpStartStopMsg: start msg sent
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
DpMsgAdmin: Set release to 7000, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1050]
DpMsgAdmin: Set patchno for this platform to 291
Release check o.K.
Wed May 21 21:23:16 2014
MBUF state ACTIVE
DpModState: change server state from STARTING to ACTIVE
Thu May 22 21:29:42 2014
DpSigInt: caught signal 2
DpHalt: shutdown server >sapqas_QAS_00 < (normal)
DpModState: change server state from ACTIVE to SHUTDOWN
Stop work processes
Thu May 22 21:29:43 2014
Stop gateway
Stop icman
Terminate gui connections
wait for end of work processes
wait for end of gateway
waiting for termination of gateway ...
Thu May 22 21:29:44 2014
wait for end of icman
waiting for termination of icman ...
Thu May 22 21:29:50 2014
DpStartStopMsg: send stop message (myname is >sapqas_QAS_00 <)
DpStartStopMsg: stop msg sent
Thu May 22 21:29:51 2014
DpHalt: sync with message server o.k.
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 13117]
MBUF state OFF
MBUF component DOWN
cleanup EM
cleanup event management
cleanup shared memory/semaphores
removing request queue
***LOG Q05=> DpHalt, DPStop ( 13897) [dpxxdisp.c 11557]
*** shutdown completed - server stopped ***
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