SAP Fiori Customer Invoices App Error

[NareshChittoor]

Hi,

We get an error in customer invoices App as "No Customer Found" in Production Server. But the Same app works in Development Server.

Have Activated Services, Created Partner Function and got assigned to customer in XD02.

In PA30, Have assigned perssonnel number to employee.

Please advice, this was high priority to close the issue for us...

Enclosed snapshots FYR

Regards

Naresh

[Former Member]

Hi Naresh,

There are issues with the data you have setup in production for invoice app.

The customers need to be defined.

Please check the app specific config in production.

Regards,

Meghna

[NareshChittoor]

Hi Meghna,

I Have created Customer data as same as in Dev server and Assigned partner function too...

Enclosed Snapshot below, customer data of production

App Specific config: I have recheked the Activate & Maintain Services, Assign SAP System Aliases too...

Please guide is there any other App specific settings need to check.

Regards

Naresh

[Former Member]

Hi,

Does the user have correct set of roles for this app?

Also, what are the messages in log /iwfnd/error_log?

Regards,

Meghna

[NareshChittoor]

Hi Meghna,

Yes, We have set the roles for the user and assigned Customer Invoice App Access.

Log says as below

<?xml version="1.0" ?>

- <ERROR_CONTEXT>

  <ERROR_INFO>No customer found.</ERROR_INFO>

- <_-IWFND_-CX_MGW_TECH_EXCEPTION>

  <RFC_FAILURE_MESSAGE_V2 />

  <RFC_FAILURE_MESSAGE />

  <TRANSFORMATION />

  <ENTITY_NAME />

  <REMOTE_MESSAGE />

  <REMOTE_SYSTEM />

  <REMOTE_MESSAGE_TYPE />

  <SERVICE_IDENTIFIER />

  <METHOD />

  <FIELD_NAME />

  <FIELD_VALUE />

  <NAVIGATION_PROPERTY />

  <SYSTEM_ALIAS_LIST />

  </_-IWFND_-CX_MGW_TECH_EXCEPTION>

- <SERVICE_INFO>

  <NAMESPACE>/SAP/</NAMESPACE>

  <VERSION>0001</VERSION>

  <SERVICE_NAME>***Hide_due_to_secure_log_level***</SERVICE_NAME>

  <REQUEST_DIRECTION>Consumer to Gateway</REQUEST_DIRECTION>

  <REQUEST_OPERATION>service op</REQUEST_OPERATION>

  <AGENT>OData Channel Remote Connectiv</AGENT>

  <SYSTEM_ALIAS>LOCALFIORI120</SYSTEM_ALIAS>

  <DESTINATION>ESPCLNT300</DESTINATION>

  </SERVICE_INFO>

- <SYSTEM_INFO>

  <REQUEST_URI>/sap/opu/odata/sap/***Hide_due_to_secure_log_level***</REQUEST_URI>

[Former Member]

Hi naresh,

If you have added the pernr in XD02 and all roles are assigned, i would suggest the quickest way is to debug the method. And find why this error is popping.

Please debug the service, as this seems clearly a data issue.

regards,

Meghna