Action on checklist step

[Former Member]

Hi there

I am having some trouble with actions on certain checklist steps. For example I have a checklist, where when I complete one step a new one open. When the step open, I want the responsible person to get an email.

I have no trouble getting it to work on the Service Request level, when changing status, but on the checklist it will not work.

Does anyone have some hints, links to documentation about it or something else that could be helpfull?

Kindly Regards

Nicolai

[Former Member]

Hi Nicolai,

did you get it work - I am currently having the same Problem when assigning an Action to a checklist step. The Action is not triggered for the respectiv step.

Thanks

Michael

[Former Member]

Anyone?