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CCLM Background jobs failed

Former Member
0 Kudos

Dear colleagues,

I have some background jods failed:

SM_CCL:OBJ_<SID>_<Installation_Number>

19.05.2014 10:05:57 Job started

19.05.2014 10:05:57 Step 001 started (program RAGS_CC_GET_OBJECTS, variant &0000000000000, user ID SOLMAN_BTC)

19.05.2014 10:05:59 Selected System: <SID>_<Installation_Number>

19.05.2014 10:05:59 Variant

19.05.2014 10:06:01 Solution: Local SAP Solution

19.05.2014 10:06:42 No objects found.

19.05.2014 10:06:42 Failed with sy-subrc: 2

19.05.2014 10:06:42 Job cancelled after system exception ERROR_MESSAGE

and

SM_CCL:LUSG_<SID>_<Installation_Number>

18.05.2014 13:47:30 Job started

18.05.2014 13:47:31 Step 001 started (program RAGS_CC_GET_LAST_USAGE, variant &0000000000000, user ID SOLMAN_BTC)

18.05.2014 13:47:33 Variant

18.05.2014 13:47:35 CCLM Landscape not set up properly. Read long text for further details

18.05.2014 13:47:35 CC Objects: 0

18.05.2014 13:47:35 Last Usage Data has never been retrieved before

18.05.2014 13:47:35 Merge data from AGS_CC_USAGE

18.05.2014 13:47:35 Solution: Local SAP Solution

18.05.2014 13:47:35 Regarding time range: 17.05.2014 - 17.05.2014

18.05.2014 13:47:58 No usage data found

18.05.2014 13:47:58 Failed with sy-subrc: 2

18.05.2014 13:47:58 Job cancelled after system exception ERROR_MESSAGE

Could you please help me to resolve it?

Thanks a lot,

Alexander

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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We have a similar Issue SM_CCL:QUAL_XXX_0020275865 was aborted  and SAP has suggested the below

The Quality collector job is failing because ATC is not properly configured for the Managed system.

According to SE16 table e2e_efwk_log, there is no ATC data being extracted from the managed system.

I also attempted to run the remote function call SATC_CI_GET_RESULT_CATALOG, and it failed to produce records.

I've attached a  link which outlines the method of ensuring ATC is properly configured. (ATC_config).

Once ATC has been properly configured, the QUALITY job should run to completion.


please refer to the below link for setup details


Former Member
0 Kudos

For resolving use .

But I some errors in

SM_CCL:OBJ_<SID>_<Installation_Number>

20.05.2014 10:57:47 Job started

20.05.2014 10:57:47 Step 001 started (program RAGS_CC_GET_OBJECTS, variant , user ID U_M0P22)

20.05.2014 10:57:49 SM_CCL:OBJ_*

20.05.2014 10:57:50 Solution: Remote SAP Solution

20.05.2014 10:57:52 Configured RFC Destination  selected

20.05.2014 10:58:09 Objects: 2210

20.05.2014 10:58:09 Fetching of Versions: ON

20.05.2014 10:58:09 Configured RFC Destination  selected

20.05.2014 10:58:42 Processing object: 500

20.05.2014 10:59:05 Processing object: 1.000

20.05.2014 10:59:38 Processing object: 1.500

20.05.2014 11:00:20 Processing object: 2.000

20.05.2014 11:00:34 Function Modules: 482

20.05.2014 11:00:38 Methods: 2212

20.05.2014 11:00:42 Processing methods: 500

20.05.2014 11:00:46 Processing methods: 1.000

20.05.2014 11:00:50 Processing methods: 1.500

20.05.2014 11:00:54 Processing methods: 2.000

20.05.2014 11:01:07 Library data saved

20.05.2014 11:01:07 CDPs Check started

20.05.2014 11:01:08 for lead system <SID>

20.05.2014 11:01:08 Configured RFC Destination  selected

20.05.2014 11:01:08 CDP determination not active. Check parameters CDP

20.05.2014 11:01:08 Error calling CDP check

20.05.2014 11:01:08 Job finished

What is CDP? And where I can check parameters?

With best regards,

Alexander

PS. I tried repeat it in development system. All are OK.

wlacaze
Active Participant
0 Kudos

Hi Alexander,

I have a similar Issue...you already solve your problem/?

Thxs

W

Former Member
0 Kudos

Dear Wences,

I checked UPL collecting in managed system using program /SDF/UPL_CONTROL and there checked job status (it may use RFC_READ user - note 1955501). You should reschedule it.

And then restart job in Solution Manager SM_CCL:UPL_SID>_<Installation)Number>. After that job SM_CCL:LUSG_SID>_<Installation)Number>.

With best regards,

Alexander

Former Member
0 Kudos

Hello Alexander,

I am also facing this issue in SOLMAN_SETUP -> Custom Code Management -> Step 7.2 Schedule Collector Jobs.

The following 2 jobs SM_CCL:LUSG_IDS_0020501346 and SM_CCL:QUAL_IDS_0020501346 were aborted. I tried to follow the solutions proposed in this post but without any success.

Do you have any help to provide me?

Thanks and Regards

Louise Bariohay.

Former Member
0 Kudos

Dear Louise,

Could you please check RTCCTOOL via SE38 or SA38. You should have implemented all notes for CCM. (For checking notes for CCM check Goto->Change settings->Prepare for CCM (Custom Code Management in RTCCTOOL))

And check also http://service.sap.com/sap/support/notes/2034830

With best regards,

Alexander

Former Member
0 Kudos

Hello Alexander,

Thank you very much for your answer.

Unfortunately, I already checked RTCCTOOL and all SAP Notes are correctly implemented. I also tried to follow the note 2034830 without any success too.

Do you have any other idea?

Thanks and Regards,

Louise.

Former Member
0 Kudos

Dear Louise,

Could you please send canceled job log?

With best regards,

Alexander

Former Member
0 Kudos

Hello Alexander,

Please find below the job logs.

Thanks for your help!

Job SM_CCL:LUSG_IDS_0020501346:

04.11.2014 14:41:56 Job started

04.11.2014 14:41:57 Step 001 started (program RAGS_CC_GET_LAST_USAGE, variant &0000000000001, user ID SOLMAN_BTC)

04.11.2014 14:41:59 Variant

04.11.2014 14:42:06 Number of CC Object entries: 22.258

04.11.2014 14:42:06 Solution: Local SAP Solution

04.11.2014 14:42:06 Regarding time range: 13.08.2014 - 03.11.2014

04.11.2014 14:42:07 Query Execution Error

04.11.2014 14:42:07 Failed to get objects

04.11.2014 14:42:07 Job cancelled after system exception ERROR_MESSAGE

Job SM_CCL:QUAL_IDS_0020501346:

04.11.2014 19:41:29 Job started

04.11.2014 19:41:29 Step 001 started (program RAGS_CC_GET_QUALITY, variant &0000000000001, user ID SOLMAN_BTC)

04.11.2014 19:41:31 Variant

04.11.2014 19:41:32 Number of Custom Code Objects in library 7.373

04.11.2014 19:41:32 Solution: Remote SAP Solution

04.11.2014 19:41:32 Configured RFC Destination  selected

04.11.2014 19:41:32 Calling function

04.11.2014 19:41:32 Processing objects in batches of 3000

04.11.2014 19:41:32 Error in processing objects 3.000

04.11.2014 19:41:32 Error in processing objects 6.000

04.11.2014 19:41:33 Error in processing last set of objects

04.11.2014 19:41:33 Number of objects fetched from Solution 0

04.11.2014 19:41:33 No Data found in Custom Objects for system IDS

04.11.2014 19:41:33 Job cancelled after system exception ERROR_MESSAGE

Former Member
0 Kudos

Dear Louise,

Could you please check note http://service.sap.com/sap/support/notes/2034830. If you have implemented note, please check new version.

With best regards,

Alexander

Former Member
0 Kudos

Hi Alexander,

I already have implemented this SAP Note and then re-run "BW Content Activation (UPL)" activity in step 1 of Custom Code Management setup.

In fact I tried all the existing SAP Notes for CCM.

Maybe a new corrective note is needed in this case.

Thanks for your help,

Louise.

Former Member
0 Kudos

Hi Louise,

I was wondering if you were able to resolve your issue? I am currently having the same issue as well. For now I have opened a message with SAP.

Thanks for your help.

Ismail,

Former Member
0 Kudos

Hello Ismail,

Unfortunately, I was not able to resolve the issue. The 2 jobs are still aborted.

If you have any answer from SAP, I would really appreciate if you could share with us.

Thanks and Regards

Louise B.

Former Member
0 Kudos

Hi Louise,

To resolve the issue with last usage job(Job SM_CCL:LUSG*) failing I had to do the following suggested  by SAP:

1. Apply OSS Note 2034830 which looks like you already applied. Re-Run BW UPL Activation step 1. Validate that the mentioned BW objects were activated successfully as per note.

2. Apply OSS note 1969077 and also implement manual steps in attached PDF to create BW query 0SM_UPL_USED_OBJS_ON_DATE_LONG. Since this query was missing from my system the Last Usage Job kept on failing.

Those were the steps to correct my particular issue. I would suggest you also open a  message with SAP as your particular issue may be different?

sandeepkarnati
Participant
0 Kudos

From my knowledge you can solve above issue by updating ST-BCO component to latest 11 or 12 and  activate the CCLM BW querys in RSA1->BI Content->Query Elements->Query->Select objects

activate queries

1. Start transaction code RSA1 (BW Setup)

2. Click on "BI content"

3. Click on "Object Types"

4. Navigate to "Query Elements" - "Query" - "Select Objects" Double Click

5. Navigate to "SAP Solution Manager - Custom Code Lifecycle Management"

6. Navigate to "UPL information"

7. Press F7 in the window to see the technical names, if they are not displayed

8. Select all queries listed above, by clicking on "Transfer"

9. Flag on the right side all entries and click on "Install" with subselection "Install"

10. Wait

11. Check the status - then the query is activated

12. The queries can be executed and checked via the transaction "RSRT".

and with RFC error,Check RFC connection in SM59 and check ping test with FM 'RFC_PING'

Refer to link below:

https://websmp205.sap-ag.de/~sapidb/011000358700000427102012E