on 05-18-2014 4:40 PM
Dear Experts,
We require to run a Email Campaign with a questionnaire URL.
This Questionnaire is basically BP related data where few fields will be fetched and will request them to fill the rest and correct the fetched.
We have customized the PBO for the fetching part.
Now my question is really there is anyway we can send URLs on external Emails IDs, so that our PBO and PAI FM works.
If XML parameter HTTP /HTTPs can be used to generate the URL, how to configure that?
Because I have read few posts that suggests that this is not possible on Project Basis and only possible is Mail To option.
Hello,
the PBO and PAI functions are called independently from the scenario, no matter if you use the BSP, http, https or mailto scenario. The PBO module is called when opening the survey, the PAI module is called when submitting the survey. Both the PBO and the PAI module are assigned in the survey attributes:
If you face any issues with the URL generation, in any of the mentioned scenarios please refer to the following notes:
836945 - Survey Tool: Empty dropdown boxes during the URL generation
https://service.sap.com/sap/support/notes/836945
1367567 - CRM Survey:FAQs
https://service.sap.com/sap/support/notes/1367567
1734718 - Setup of connector ID parameter in CRM survey suite
https://service.sap.com/sap/support/notes/1734718
best regards,
Johannes
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