Problem in Document Flow

[Former Member]

Hi All,

We have upgraded to EHP6 and we are on ECC6.

I am facing a problem with the Document flow.

If i create the Sale Order - Delivery - Billing , i can see the Flow properly,

the problem starts when the Billing is cancelled and the Deliver is also reversed and deleted, the Flow disappears.

I can't see any flow from Sale Order.

Any ideas how to proceed.

with rgds

Ranjith Singh

[Former Member]

Hi Ranjith,

If you delete the delivery, the document flow records are deleted as well:

- between the delivery items and the items of the billing document

- between the delivery items and the items of the cancellation document

- between the sales order items and the items of the subsequent documents

As a result, the connection between

-the billing document and the cancellation document on the one hand

-the sales document and the billing documents (invoice and cancellation) on the other hand

can no longer be recognized in the document flow (see the above example).

for further details check oss note 406693 inconsistency document flow if a delivery is deleted.

Regards,

JM