GRC 10.0: Access Request Creation - LDAP user advanced search not working

[Former Member]

Dear Experts,

We are implementing SAP GRC Access Control and we have an issue in Access Request Creation. If we put the user name in “User” field and press intro, the user details are updated, but if we want to make an "Advanced search" the user is not found and the application give us the following message: “No records found for the search criteria entered.”

Scenario 1: If we put the user name in “User” field and press intro, the user details are updated:

Scenario 2: If we want to make an "Advanced search" the user is not found and the application give us the following message: “No records found for the search criteria entered.”

We are using the Active Directory as Data Source.

Thanks and Regards.

[Former Member]

Thank you very much for your answer.

We have just implemented the support package 14.The last version, that we had installed, was SP9. Before we had not this problem and the "Advanced Search" was working properly. We do not know where is the problem.

I have checked your comments and the three SAP Notes. The parameter 2050 is maintained as yes and the LDAP is correctly connected. We can use the transaction LDAP and do searchs in Active Directory.

Thanks and Regards.

[former_member204204]

Hi Jose,

Try maintaning the parameter 2050 as YES and check once.

Kindly, also make refer to  the below list of SAP notes:

1757906 - GRC 10.0 - LDAP user search does not work in NWBC

1745370 - LDAP search in GRC does not work anonymously

1718242- UAM: User search not working in Access Request.

Regards,

Neeraj Agarwal

[FilipGRC]

Hi Jose,

please define active directory as a source for search users in spro/access control / maintain data sources configuration /User serach data source.

check out this document:

How to Configure LDAP connector - Governance, Risk and Compliance - SCN Wiki

Hope this will help,

Filip