Error when Planning Manual Control

[Former Member]

Hi gurus,

I am planning a manual control test in the GRC PC 10.1. The workflows have been configured correctly but the tester is not receiving the manual test.

I am checking the Planner Monitor and the status is "Error". Do you have any idea of what can be happening?

Thank you so much for you help.

Kind regards,

[naveen_alluru · Accepted solution]

Hi John,

Please check below 2 notes, if useful. for PC 10.0

1930432

1959471

[Former Member · Accepted solution]

Hi for your message Naveen,

I have investigating deeper and I have just got this message from the SWIA transaction. (please check attached image)

It is saying that the organization related to the control I launched does not exist. However, it exists in the system.

Please check the image below. Any idea?

Thank you very much,

Kind regards

[Former Member · Accepted solution]

Attached you can see the error from the SWIA log:

"The organization does not exist".

Any idea of what can be happening?

Thanks,

Kind regards,