UNKNOW TYPE Type DIAGSTP_WS_AGWS_RESPONSE is unknow

[Former Member]

Hello colleagues,

I have this error in phase Connect Diagnostics Agent,

The error UNKNOW TYPE Type DIAGSTP_WS_AGWS_RESPONSE is unknow appear when select the Get Agent,

Can you help me?

Thanks

[tanmeya_mohan · Accepted solution]

Hi Victor,

Please check below SAP Note, if it helps -

1893581 - Error "Application Error Unexpected error: Web service invocation problem on host 'hostnam...

Also please check if you have the pre-requisites completed as per below note for your version of Solution Manager -

1483508 - Solution Manager 7.1: Root Cause Analysis pre-requisites

You might hesitate for going ahead with this note, as it is related to RCA, but in reality updating LM-Service patch level for your version as per this note resolves all such errors.

Hope it helps.

Best Regards,

Tanmeya

[Former Member · Accepted solution]

Hello Tanmeya,

In step 3 Configure CA Introscope in Solution 7.1 I have this error with user,

no connection user yet defined. run user management and set a connection user with min. permission 'Read'

The password it´s ok but not connect to Wily with user Admin and Guest.
Can you help me?

Thanks for all.

[tanmeya_mohan · Accepted solution]

Hi Victor,

Please raise a separate discussion for Wily issue.

Also, your issue is not quite clear.

Please specify the error details, preferably using a screen-shot.

Will see what I can help with.

Best Regards,

Tanmeya

[Former Member · Accepted solution]

OK thanks Tanmeya!!

[Former Member]

Hi,

Step 6.3 fails the option Get Agent.

We select the option Get Agent but the system shows the following error:

UNKNOW TYPE Type DIAGSTP_WS_AGWS_RESPONSE is unknow

Thanks

[Former Member]

Hi,

We have the following phases:

Version: Solution Manager 7.1 SPS11

In System Preparation doesn't exist the phase 6.6. The phases are:

Thanks

[Vivek_Hegde]

OK, in SP11, it is step 6.3. Have you performed it?

[Vivek_Hegde]

Hi Victor,

Have you performed step 6.6 in System Preparation successfully?

Regards,

Vivek

[VJain]

Hi Victor,

Please check:

1611483 - SolutionManager7.1 - Outside Discovery common error messages

1829601 - Connect Diagnostics Agent into the Solution Manager step in SOLMAN_SETUP (System Preparation) does not show any agents available in the SLD

1907909 - How to connect Diagnostics Agent to Solution Manager system directly by using smdsetup script

Please do the followings:

t-code SOLMAN_SETUP -> 'Managed System Configuration' -> <SID of the
managed system> in this case the managed system is solution manager
system itself-> step 4 'Assign Diagnostics Agent' -> Assign agent

Thanks

Vikram