Overdue invoice not included in Dunning Wizard

[nalamo]

Some overdue invoices are not being presented in the dunning wizard results even though all criteria appear to have been met. (version 8.82). For a selected business partner and invoice, the Block Dunning is set to "No" on the business partner and the invoice (INV6). The invoice due date is 2/10/13. We only have one dunning level that has 30/60/90 days. For this customer, all other invoices come up except this invoice. The last dunning run was 7/2/2013.

Any ideas of things to look for?

Thanks.

Alan

[former_member211277]

Does this invoice appear in the Aging Report?

[nalamo]

Yes, it does appear in the aging.

[kothandaraman_nagarajan]

Hi,

Please check SAP note:

1153705 - Invoices/Credit Memo are not coming up in Dunning
Wizard

Thanks & Regards,

Nagarajan

[nalamo]

Hi Nagarajan,

The query in this note produces no results.

Alan

[kothandaraman_nagarajan]

Hi,

Please advice payment method and localization.

Thanks & Regards,

Nagarajan

[nalamo]

Payment method is "Customer Check", same as other invoices. Localization is USA.

[kothandaraman_nagarajan]

Hi,

FYI:

Dunning wizard neglects AR invoice, if payment methods is BOE and localization is Brazil.

Thanks & Regards,

Nagarajan

[Former Member]

Hi Alan,

If all other invoices are fine, the issue must be within this particular invoice. Check all possibilities to find out why. Even though all criteria seem met, there are must have at least one condition prevent it from dunning.

Thanks,

Gordon

[nalamo]

Hi Gordon, According to SAP documentation the requirements are:

1) Dunning definitions have to be set in the database

2) Business Partner Master Data and in the A/R Invoice -> Logistics tab, the Block Dunning Letters option is not ticked

3) A/R Invoice meets the criteria specified in the Steps 2, 3 and 4 of the Dunning Wizard function

4) A/R Invoice meets the ‘Dunning Level’ criteria specified in the Dunning Term window

I have double checked and all these requirements have been met. The invoice still isn't showing. Is there a query that will replicate what SAP is doing?