on 05-07-2014 4:49 AM
Hi,
We've currently run into an issue with OLAP Analysis.
We're able to create and save the report. But, while retrieving the report, attached error is thrown.
Report retrieval was working fine before a server restart. But when server was restarted, this error is popping out.
Please do help us here!
Thanks and Regards,
Ram
Hi Ram,
It looks like client (web layer) and server (MDAS) sides of A-OLAP application are out of sync.
A few follow up questions:
1. Did you perform any recent upgrade?
2. Are you running A-OLAP/BOE on a single server, or multiple servers?
3. Are all BOE servers patched/upgraded to the same level?
4. Which web application server are you using (SAP NW, Tomcat, ...)?
5. In case of SAP NW web application server, did you manually patched/upgraded BOE web application?
Regards,
Boris
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Hi Boris,
Thank you, pls find our answers,
1. No, we did not do any update. It started after a CMC server restart
2. We use it on single server
3. Will need to check with Basis team
4. Will need to check with Basis team
5. We use SAP Hana as the backend
Basis has reinstalled the BOE platform. Now we are able to save and retrieve the results without any issues.
Thanks and Regards,
Ram
Hi Ram,
Which version of BI4 are you using?
See http://service.sap.com/sap/support/notes/1761453 as maybe this is fixed in a later SP (SP6)?
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Hi Tammy,
We're using BI 4.1 SP1. Problem started when our Basis team restarted the CMC server.
But now with re-installation of BI, we are able to save and retrieve the OLAP Analysis reports without any issues.
Basis has also raised an OSS ticket to SAP on this error. Will keep you posted on the resolution.
Thanks and Regards,
Ram
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