cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Last error reported by the step: Instance SID/ASCS01 [PARTIAL] did not stop after 2:00 minutes

Go to solution
Former Member

on ‎05-02-2014 1:43 PM

0 Kudos

Dear all,

I am about installing an SAP NW PI based on SAP NetWeaver 7.4 SR1 on AIXand Oracle 11.2.0.4.

In the Execution phase, step 'Install Instance Basics of ASCS01', we get the error:

"Last error reported by the step: Instance SID/ASCS01 [PARTIAL] did not stop after 2:00 minutes"

In the sapinst_dev.log, we can see:

<html> <head> </head> <body> <p> An error occurred while processing option <i>SAP NetWeaver 7.4 Support Release 1 > Oracle > SAP Systems > Process Integration > Standard System > Standard System( Last error reported by the step: Instance SID/ASCS01 [PARTIAL] did not stop after 2:00 minutes. Giving up.)</i>. You can now: </p> <ul> <li> Choose <i>Retry</i> to repeat the current step. </li> <li> Choose <i>Log Files</i> to get more information about the error. </li> <li> Stop the option and continue with it later. </li> </ul> <p> Log files are written to <code>/tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/STD/AS</code>. </p> </body></html>

Could anyone help to solve this issue.

Many thanks

Show replies
Show replies
Answer

Accepted Solutions (1)

Accepted Solutions (1)

former_member182505
Contributor
‎05-02-2014 3:52 PM
0 Kudos

Hi

Could you please send the sapinst.log

i am not sure but i suspect you have issue with permission with FS.

Thanks

Sadiq

Show replies
Show replies
Former Member
‎05-05-2014 9:45 AM
0 Kudos

Hi Sadiq,

Please find the attached sapinst.log.

Regards

sapinst_.txt.zip
former_member182505
Contributor
‎05-05-2014 2:34 PM
0 Kudos

Hi

kindly check for the dump; folders in which it is kept check for the spaces in the folder names

all spaces should be removed from the folder names.

also

set 777 to your installation directory

Thanks

Former Member
‎07-17-2014 8:46 PM
0 Kudos

Hi Sadiq,

I'm have the same error as above. Can you please tell me what installation directory you are refering to

to change the permissions?

Also what dump are you refering to?


former_member182505
Contributor
‎07-17-2014 8:57 PM
0 Kudos

Hi Waller

Give the full permission to the DIR where you kept your SAP installation software. Also check if there is any space on any directory in your software.

Thanks

Sadiq

Former Member
‎07-17-2014 10:03 PM
0 Kudos

Hi Sidiq,

I checked the file names and did not have any with spaces.

I also changed the permissions on the SAP installation files and directories.

But still getting the error. I'm thinking I need to open a message with SAP.

It is weird that it did not create a SAPSERVICES file, so I created one like another system but

now it finds the file but it says the Service definition not found.

Output of /usr/sap/GDV/SYS/exe/uc/rs6000_64/sapcontrol -prot NI_HTTP -nr 01 -function StartService GDV is written to the logfile sapcontrol_GDV_ASCS01.lo
g.

TRACE      2014-07-17 15:14:20.298 [syuxctask.cpp:600]
           CUnixProcessManager::sap_waitpid(pid_t pid, int * pStatus, int options)
           lib=syslib module=syslib
Child process 9896078 returned 1


WARNING    2014-07-17 15:14:20.312
           CJSlibModule::writeWarning_impl()
Execution of the command "/usr/sap/GDV/SYS/exe/uc/rs6000_64/sapcontrol -prot NI_HTTP -nr 01 -function StartService GDV" finished with return code 1. Outp
ut:


StartService
FAIL: Service definition not found in /usr/sap/sapservices.

TRACE     
NWInstance._callSAPControlUncheckedOutput() done: 1

TRACE     
NWInstance._callSAPControlUnchecked() done: 1

TRACE     
NWInstance._callSAPControl() done: 1

TRACE     
NWInstance._doStartService() done: 1

WARNING    2014-07-17 15:14:20.318
           CJSlibModule::writeWarning_impl()
Could not start instance service of instance GDV/ASCS01.

Thanks

Walter

former_member182505
Contributor
‎07-17-2014 10:32 PM
0 Kudos

Hi

Please refer the below note.

1868668 - FAIL: Service definition not found in /usr/sap/sapservices.

Thanks

Sadiq

Answers (0)

Ask a Question