How to make approvations workflows in service request

[former_member227595]

Hi Gurus,

I am trying to uses an approbation workflow when I create a service request in ITSM.

Is there any way to do it ? I have found some standars workflows associated with checklist block at the service request but there are not valid for me.

Any help is welcome.. .

Thanks in advance.

Regards

[former_member185067 · Accepted solution]

Hi,

Try to do a Z Workflow if you have well the SWU3 you should see the workitems in SOLMAN role(Web UI).

Regards,

[Vivek_Hegde]

Hi Diego,

Please refer to the comment section in thread.

Regards,

Vivek