on 04-29-2014 11:46 PM
For the FF Log Notification we are receiving E-mails when the Firefighter logs in and log Notification.
I created two Notifications for Return and Forward event in workflow. We are receiving E-Mails also but the Subject is New Work Item - Log Report Review. For Forward .The subject should be FireFighter ID Forward Notification and the content should be
Dear Controller,
There are new FF Logs in your work inbox. Please perform the necessary actions.
How does the subject and body which is updated in the SE61 will be sent to the controller when forwarded.
Attached the screenshots.
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Hi Gowrinadh,
If you look at my screenshots I have already created a custom Message class and taged it with custom template id. But the Subject is New Work Item - Log Report Review. For Forward .The subject should be FireFighter ID Forward Notification and the content should be
Dear Controller,
There are new FF Logs in your work inbox. Please perform the necessary actions.
Regards,
Venkat
Hi Venkat,
I had copied and made it worked before, but I don;t think I have used GRAC_CURRENT_APPROVERS as the recipient id. Have you tried with GRAC_REQUESTOR?
Create a new template as a copy of GRAC_LOGRPT_REJECTED and create a new message class as a copy of OMSMP_LOGRPT_APPR. Make sure there is no sender in the message class.
DON'T FORGET TO save the template in active version.
Add the newly created ones in MSMP and give a try. I will also try at my end
Regards,
Gowrinadh
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