SC status awaiting approval, but no workitems created
We have SC issue where SC is created and in approval tab, approvers are determined correctly. But approvers has not received work item.
work item numbers are not created.
when checked we foud that the event linkage is for main workflow template is deactivated.
/SAPSRM/CL_WF_PDO READY_FOR_WORKFLOW WS40000014
we activated the check box new SC's are working fine.Earlier shopping carts still showing awaiting status.We cant edit this SC.
Bussiness users want to process this SC.
Do share your valuable inputs