CX_SY_REF_IS_INITIAL in DB extractor setup step of Configure automatically

[pragadees]

I'm getting below error in step Database extractor setup of Configure Automatically while doing managed system configuration for ABAP system. Kindly help me to solve this issue.

Regards,

Pragadees

[VJain]

Firstly, please ensure that the SAP Host Agent configuration is correct as described in section 'SAP Host Agent' of the outside discovery troubleshooting guide available in note 1611483.
  1611483 - SolutionManager7.1 - Outside Discovery common error messages

Then, please refer to note 1366774 to solve this issue.
  1366774 - Monitoring Errors for Resources in ACC

Thanks

Vikram

[Former Member]

I had the exact same issue for 2 different Systems:

In Managed System Configuration step: "Enter System Parameters" ==> See the "DB Parameters" section ==> Re-Enter the Windows or SQL Authentication Credentials - and Press "Save" ! ==> Re-Execute the Database Extractor Setup in step: "Configure Automatically.

This will resolve the Error:"CX_SY_REF_IS_INITIAL" during the Database Extractor Setup.

Regards,

Lars

[Former Member]

Hello,

Which level of SP do you run ? If lower than Sp04 please check notes:

1622696 - CCDB: CX_SY_REF_IS_INITIAL during extractor setup

BR,

K.

[pragadees]

Hi Kamil,

We are using Solution Manager 7.1 SP10. I've checked that note and it is not applicable for this scenario.

Regards,

Pragadees

[Former Member]

Could you provide more details of error ?

BR,

K.

[pragadees]

No more details are available in log area. When I click on more arrow nothing is available.

Regards,

Pragadees

[Former Member]

Hi,

Can you check in ST22 of solution manager if there is any dump getting triggered at the same time.

If so please provide runtime error details here.

Regards,

Kavitha

[pragadees]

Hi,

No dump is getting triggered in ST22.

Regards,

Pragadees