Shopping Cart with Service Item (SRM 7.02) - not created successfully

[Former Member]

Hi Experts,

We have a requirement to create a Shopping Cart with Service Item (SRM 7.02) from PR Data coming from ECC via standard Proxy (PurchaseRequestERPSourcingRequest_In). But we are not able to create the SC with Service Items, though we are successfully able to create SC for Material Items successfully.

Please suggest, what can be the additional parameters to be passed in order to create a SC with Service Items in SRM 7.02.

Thanks in advance.

Regards,

Gaurav Gupta.

[former_member190689]

Hello Gaurav,

     Have you done all the configuration for Service groups same as material groups in CRM middleware. If yes , have you checked in ECC whether the Service PR is getting transferred or not.

Thanks

Gaurav Gautam

[Former Member]

Hi Gaurav,

Thanks for your response, but we have standlone scenario( No ECC), we have the Service Hierarchy, Category and Product all setup for Service, yet the system is not creating the SC with Service Item via PR Data Coming in to SRM System.

Also, we tried the same directly from SRM system using describe what you need, and their as well the SC goes with Service category but when SC details are shown up it shows as Outline Item, where again we need to add subline using service category. Ideally i suppose it should take the Service Category which we added at the time of filling details in Describe what you need.

Please suggest, where in my main concern was in standalone SRM system if we have material PR data, then apart from the Category to be used Service is their any other parameter to be passed in, to create SC with Service Item.

Regards,

Gaurav

[Former Member]

Hi Experts,

Request, if someone can throw some light on the same.Thanks.