Connect. test with dbmcli db_state Unsuccessful

[Former Member]

Hi Experts !!!

After Server SAP Prd Restart, when I try to schedule  backups in DB13 i got the following error:

DBM Error 53  - DBM System Error

Error when calling function module DBM_EXECUTE_SDB

Command:                                dbm_version

Name and Server     : TGP - COBO10-01-212

DBMRFC Function     : DBM_CONNECT

Error               : DBM Error

Return Code         :         -2

Error Message       : ERR_DBMSRV_NOSTART: Could not start DBM

Selected action is not supported by remote system.

I run the connection test in Tx db59 and the result was:

1. Connect. test with "dbmcli db_state"                         Unsuccessful

   dbmcli_command_execute_error

   Error! Connection failed to node COBO10-01-212 for database TGP:

   -24700,ERR_DBMSRV_NOSTART: Could not start DBM server.

   -24832,ERR_SHMNOTAVAILABLE: Shared memory not available

   -24827,ERR_SHMALLOCFAILED: ID F:\sapdb\data\wrk\TGP.dbm.shi, requested size 2600

   10,Opening shared memory file F:\sapdb\data\wrk\TGP.dbm.shi failed, rc = 5.

   External program terminated with exit code 2

2. Connect. test with command mode "dbmrfc db_state"            Unsuccessful

   dbm_system_error

   Name and Server     : TGP - COBO10-01-212

   DBMRFC Function     : DBM_EXECUTE

   Command             : db_state

   Error               : DBM Error

   Return Code         :         -2

   Error Message       : ERR_DBMSRV_NOSTART: Could not start DBM

3. Connect. test with session mode "dbmrfc db_state"            Unsuccessful

   dbm_system_error

   Name and Server     : TGP - COBO10-01-212

   DBMRFC Function     : DBM_CONNECT

   Error               : DBM Error

   Return Code         :         -2

   Error Message       : ERR_DBMSRV_NOSTART: Could not start DBM

4. Connect. test with "native SQL"  ( TGP )                     Successful

How can I fix this issue?

[former_member188883]

Hi Daniel,

You may stop the application and database.

Then rename the following files or move them to different location

F:\sapdb\data\wrk\TGP.dbm.shi

F:\sapdb\data\wrk\TGP.dbm.shm

Then start database and application ..

Also check whether file system /sapdb has been mounted with CIO option. If yes, then mount is with normal RW and check the results.

Hope this helps.

Regards,

Deepak Kori

[Former Member]

Thanks Deepak,

I did the exact procedure as described, but the result remains the same.

You may have another solution?

thank you very much

Daniel Upegui

[former_member188883]

Hi Daniel,

Can you test with full reboot of the server.

Hope this helps.

Regards,

Deepak Kori

[Former Member]

Hi Deepak !!

Reboot the server yesterday but the result remains the same.

It will be advisable to scale the SAP case?

NOTE: The server does not restart automatically, must be done manually

Have any other ideas that can help me?

thank you very much

Daniel Upegui

[former_member188883]

Hi Daniel,

Please raise OSS message to SAP.

Regards,

Deepak Kori