No Prints are coming out from SAP LP/LPR

[former_member726237]

We have successfully migrated SAP ECC  system from HP UNIX to AIX

and right now, SAP ECC is running with 5 application servers.

We have about more than 2500 printers are connected to SAP ECC DEP

system and unable to print.

We have checked in SAPsystem, the spool requests are generating but not printing from AIX unix to printer.

Multiple times, we have deleted and recreated the printer at AIX OS

level (via Smitty) . But we are unsucessfull.

Please help me on this ASAP.

Thanks

[former_member188883]

Hi Aarya,

1) Please share error logs.

2) Please share print queue status lpstat -t

3)  Restart the queue daemon using the steps below

# lssrc -a | grep qdaemon

# stopsrc -s qdaemon

# startsrc -s qdaemon

# lssrc -a | grep qdaemon

Hope this helps.

Regards,

Deepak Kori

[former_member726237]

Hi Deepak,

What logs you want me to provide.

Regarding the print queue status

Queue   Dev   Status    Job     Name           From           To
                         Submitted        Rnk Pri       Blks  Cp          PP %
------- ----- --------- ---------        --- ---      ----- ---        ---- --
09PA    @09PA DOWN

: (FATAL ERROR) Unknown host 09PA-Intel.
rembak: errno = 78: Connection timed out
0621    @0621 READY
0621: no entries
4313    @4313 READY

: (FATAL ERROR) Unknown host 4313-Intel.
rembak: errno = 78: Connection timed out
BA02    @BA02 READY

: (FATAL ERROR) Unknown host BA02-Intel.
rembak: errno = 78: Connection timed out
CA31    @CA31 READY

: (FATAL ERROR) Unknown host CA31-Intel.
rembak: errno = 78: Connection timed out
CA70    @CA70 READY
CA70: target: CA70-Intel lpd: no entries
CA71    @CA71 READY
CA71: target: CA71-Intel lpd: no entries
CA72    @CA72 READY
CA72: target: CA72-Intel lpd: no entries
CA73    @CA73 READY
CA73: target: CA73-Intel lpd: no entries
CA74    @CA74 READY
CA74: target: CA74-Intel lpd: no entries
CA75    @CA75 READY
CA75: target: CA75-Intel lpd: no entries
CA76    @CA76 READY
CA76: target: CA76-Intel lpd: no entries
CA77    @CA77 READY
CA77: target: CA77-Intel lpd: no entries
CH12    @CH12 READY
CH12: target: CH12-INTEL-Laser lpd: no entries
CH13    @CH13 READY
CH13: target: CH13-INTEL-Laser lpd: no entries
CO01    @CO01 READY
CO01: No entries

CO02    @CO02 READY
CO02: No entries

CO03    @CO03 READY
CO03: No entries

CO04    @CO04 READY
CO04: No entries

DA20    @DA20 READY
DA20: target: DA20-INTEL-Laser lpd: no entries
IDS8    @IDS8 READY

: (FATAL ERROR) Unknown host IDS8-Intel.
rembak: errno = 78: Connection timed out
KM19    @KM19 READY

I have done several time to restart the daemon, but still we get the issue. No output is generated.

Thanks

[former_member188883]

Hi Arya,

Please check /etc/hosts entries are maintained for all the printer devices.

You may compare HPUX vs AIC hosts files

Hope this helps.

Regards,

Deepak Kori