on 04-25-2014 9:41 AM
Hi all.
After applying SolMan 7.1 SP10 some time ago, the email notifications begin sent from Technical Monitoring are not longer being generated.
The technical monitoring as such seems to be working fine, alert monitor and system monitoring is OK. the only thing we are missing are the emails.
We get other emails from the system, so SCOT configuration is OK.
I have re-run the system prep, basic config, managed systems config and technical monitoring steps in SOLMAN_SETUP, everything is green. Automatic Notification is active, and the recipient lists are OK and assigned to the templates.
In short, all configuration is as before SP10 upgrade, but email notifications are not working.
Anyone else experienced the same issue, and solved it?
Regards,
Thomas
Hello Thomas,
Check status o sendig e-mails using sost tcode.
BR,
K.
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Hi Roland.
Thanks for your reply.
I have checked the job (which was already running) and also re-executed the "Create Alert Calculation Job".
Unfortunately it did not help.
I have opened an Incident with SAP, and hoping that they will be able to figure this one out.
I'll be sure to post the solution if I get one.
Regards,
Thomas
Hi Thomas,
Ome more thing you could check is foror using notification settings in the Central Notification Management, you need to maintain the factory/holiday calendar. Please check the
settings in the transaction "SCAL", the validity of the factory calendar
Maybe you need to extend the validity of the calendar?
For more inf osee SAP note 501670.
Kind regards,
Roland
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