Solman SMD managed system not connected

[Former Member]

Dear Experts,

I am installed and configured Solman 7.1 sp11 during phase connection Diagnostic agent into solman my ERP and BW diagnostic agent are not connected into solution manager

in smd administration (http://solmanhost:5xx00/smd/smdadmin) agent tab show non_authenticated_agent my solman user SMD_AGT users is not locked and also it's password is OK because I am connected solman diagnostic agent using this user.

Regards

[Former Member]

Hi

As also suggested by Kamil. please use basic authentication method (radio button) and possibly try to restart the agent.

Hope it helps.

Regards,

Deepanshu Sharma

[Former Member]

Thanks Both of you Guys for your help.

as per your suggestion I used basis authentication and restart both agent it's work .

Now In basic configuration I stuck in step 3 configure introscope

I already installed Willi Introscope 9 in /usr/sap/ccms/apmintroscope

but when I Import existing installation and give path and SMD agent following error occure

I don't know why it add sap directory ( /usr/sap/ccms/apminteroscope/sap)

please guide me.

Regards

[Former Member]

Hi Shahid,

Please check notes:

1. 1757260 - Configure CA Wily Introscope fails with 'path not found'
2. 1913183 - Upgraded Enterprise Manager when in Solman_setup - Basic Configuration -Configure CA Intro...

BR,

K.

[Former Member]

Hello Shahid,

Please try basic authentication at agent connectivity policy.

BR,

K.