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Installation stucks at "Install Java engine" with error

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I am trying to go through Netweaver 7.0 ehp1 java+sybase on linux, i met this kind of stuck while install the primary application server instance.

An error occurred while processing option SAP Enhancement Package 1 for SAP NetWeaver 7.3 > SAP Sybase ASE > SAP Systems > Application Server Java > Distributed System > Primary Application Server Instance( Last error reported by the step: Process call '/usr/sap/DLP/J00/exe/jstart pf=/usr/sap/DLP/SYS/profile/DLP_J00_SUSESPF -file=/usr/sap/DLP/J00/exe/startup.properties -nodename=bootstrap -launch' exits with error code 1. For details see log file(s) jstart_bootstrap_J00.log.). You can now:

Choose Retry to repeat the current step.

Choose Log Files to get more information about the error.

Stop the option and continue with it later.

Log files are written to /tmp/sapinst_instdir/NW731/SYB/INSTALL/NW731/SYB/DISTRIBUTED/JAVA/APP1.

2014-04-24 11:48:23.683

           CJSlibModule::writeError_impl()

CJS-30023  Process call '/usr/sap/DLP/J00/exe/jstart pf=/usr/sap/DLP/SYS/profile/DLP_J00_SUSESPF -file=/usr/sap/DLP/J00/exe/startup.properties -nodename=bootstrap -launch' exits with error code 1. For details see log file(s) jstart_bootstrap_J00.log.

ERROR      2014-04-24 11:48:24.11 [sixxcstepexecute.cpp:899]

FCO-00011  The step runBootstrap with step key |NW_Java_CI|ind|ind|ind|ind|0|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|javaconfig|0|runBootstrap was executed with status ERROR ( Last error reported by the step: Process call '/usr/sap/DLP/J00/exe/jstart pf=/usr/sap/DLP/SYS/profile/DLP_J00_SUSESPF -file=/usr/sap/DLP/J00/exe/startup.properties -nodename=bootstrap -launch' exits with error code 1. For details see log file(s) jstart_bootstrap_J00.log.).

Appreciate for all your kind support.

Thanks in advance!

Accepted Solutions (0)

Answers (3)

Answers (3)

karthikeyan_natarajan4
Active Contributor
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Hi Spencer,

Please paste the jvm_bootstrap.out and log_bootstrap.log  from the instance work directory.

regards

kartik

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jvm_bootstrap.out:

   INFO: Loading tool launcher...

   INFO: [OS: Linux] [VM vendor: SAP AG] [VM version: 1.6.0_45] [VM type: SAP Java Server VM]

   INFO: Main class to start: "com.sap.engine.bootstrap.Bootstrap"

   INFO: Loading 21 JAR files: [/usr/sap/DLP/SYS/global/security/lib/tools/iaik_smime.jar, /usr/sap/DLP/SYS/global/security/lib/tools/iaik_ssl.jar, /usr/sap/DLP/SYS/global/security/lib/tools/iaik_jsse.jar, /usr/sap/DLP/SYS/global/security/lib/tools/iaik_jce.jar, /usr/sap/DLP/SYS/global/security/lib/tools/w3c_http.jar, ./bootstrap/sap.com~tc~sec~secstorefs~java~core.jar, ./bootstrap/sap.com~tc~bl~offline_launcher~impl.jar, ./bootstrap/sap.com~tc~je~datacollector.jar, ./bootstrap/sap.com~tc~bl~deploy~offline~impl.jar, ./bootstrap/jdbc.jar, ./bootstrap/sap.com~tc~je~cfs~container~standalone_impl.jar, ./bootstrap/sap.com~tc~je~offlineconfiguration~impl.jar, ./bootstrap/sap.com~tc~exception~impl.jar, ./bootstrap/sap.com~tc~bl~opensql~implStandalone.jar, ./bootstrap/sap.com~tc~je~extramile.jar, ./bootstrap/sap.com~tc~logging~java~impl.jar, ./bootstrap/sap.com~tc~bl~jdsr~jdsr.jar, ./bootstrap/sap.com~tc~bl~config~impl.jar, ./bootstrap/sap.com~tc~je~bootstrap~impl.jar, ./bootstrap/jperflib.jar, ./bootstrap/sap.com~tc~bl~iqlib~impl.jar]

   INFO: Start

Starting to configure the bootstrap

      Bootstrap properties file [/usr/sap/DLP/J00/j2ee/cluster/bootstrap/bootstrap.properties] found

Bootstrap configured for [141] ms

Memory available to the bootstrap JVM: [2 GiB / 2863333376 bytes]

-----[Bootstrap Module started]--------[Thu Apr 24 16:44:53 CST 2014]-------

+------------[Bootstrap synchronization activities information]-----------+

| Runtime Binaries: [X]        Native files: [X] Instance Properties: [X] |

|  Nodes Structure: [X] Cluster File System: [X]    Online bootstrap: [ ] |

+-------------------------------------------------------------------------+

Properties used for initialization: [element.resynch=detect, Logging properties = {log[defaultTrace]=FileLog, log[defaultTrace].pattern=../../work/log_bootstrap.log, log[consoleLog].formatter=formatter[ConsoleFormatter], com.sap.engine.bootstrap.severity=Info, formatter[ConsoleFormatter]=TraceFormatter, log[consoleLog]=com.sap.engine.bootstrap.logging.BootstrapConsoleLog, com.sap.engine.bootstrap.logs=log[defaultTrace],log[consoleLog], log[defaultTrace].cnt=3, formatter[BootstrapFormatter]=TraceFormatter, log[defaultTrace].formatter=formatter[BootstrapFormatter], formatter[ConsoleFormatter].pattern=%m, log[defaultTrace].limit=5242880, formatter[BootstrapFormatter].pattern=[%24d] %m}, debug=no, Watchdog properties = {watchdog.timeout=90000, watchdog.check_interval=2000}]

Bootstrap initialized for [290] ms

Watchdog [90000] ms checking every [2000] ms started

Starting to initialize database connection

Exception occurred for component [internal/unkown] of type [unkown]

com.sap.engine.bootstrap.SynchronizationException: Storage access initialization failed due to OpenSQL error.Check if your db driver file is available on the file system or if the user has correct permissions for that file

  at com.sap.engine.bootstrap.StorageAccess.<init>(StorageAccess.java:146)

  at com.sap.engine.bootstrap.Bootstrap.initializeSynchronizer(Bootstrap.java:79)

  at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:273)

  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

  at java.lang.reflect.Method.invoke(Method.java:597)

  at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:162)

----------==[ Caused by: ]==----------

com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.

  at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPoolImpl.createConnection(DBConnectionPoolImpl.java:482)

  at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPoolImpl.<init>(DBConnectionPoolImpl.java:196)

  at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandlerImpl.<init>(PersistenceHandlerImpl.java:50)

  at com.sap.engine.core.configuration.impl.cache.ConfigurationController.<init>(ConfigurationController.java:138)

  at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:309)

  at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:59)

  at com.sap.engine.bootstrap.StorageAccess.<init>(StorageAccess.java:138)

  at com.sap.engine.bootstrap.Bootstrap.initializeSynchronizer(Bootstrap.java:79)

  at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:273)

  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

  at java.lang.reflect.Method.invoke(Method.java:597)

  at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:162)

Caused by: com.sap.sql.log.OpenSQLException: Could not load class com.sybase.jdbc4.jdbc.SybDriver with class loader com.sap.engine.offline.FileClassLoader@604b7b51.

  at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:104)

  at com.sap.sql.connect.factory.VendorConnectionFactory.createInstance(VendorConnectionFactory.java:210)

  at com.sap.sql.connect.factory.VendorConnectionFactory.createVendorDriver(VendorConnectionFactory.java:43)

  at com.sap.sql.connect.factory.DriverPooledConnectionFactory.<init>(DriverPooledConnectionFactory.java:31)

  at com.sap.sql.connect.datasource.DataSourceManager.createPooledConnectionFactory(DataSourceManager.java:642)

  at com.sap.sql.connect.datasource.DataSourceManager.createDataSource(DataSourceManager.java:603)

  at com.sap.sql.connect.datasource.DataSourceManager.createDataSource(DataSourceManager.java:137)

  at com.sap.sql.connect.OpenSQLDataSourceImpl.getDataSource(OpenSQLDataSourceImpl.java:272)

  at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:208)

  at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPoolImpl.createConnection(DBConnectionPoolImpl.java:468)

  ... 13 more

Caused by: java.lang.ClassNotFoundException: com.sybase.jdbc4.jdbc.SybDriver

  at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:916)

  at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:807)

  at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:755)

  at com.sap.sql.connect.factory.VendorConnectionFactory.createInstance(VendorConnectionFactory.java:206)

  ... 21 more

[Bootstrap]> Error during synchronization. More details: the previous log entries

former_member188883
Active Contributor
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Hi Spencer,

From the logs it looks like DB connection is failing

Check whether DB is running ?

Additionally check SAP note 1561655 - Failed to start J2EE config tool due to scanning DB error

Regards,

Deepak Kori

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Hi Deepak,

I just tried su - dlpamd and startdb, it says completely started.

Could you kindly inform me any better or a right way to check if DB instance is working properly in my case.(Linux+java distributed).

on localhost:50013, i can only see the SCS instance, no DB instance there.

KR,

Spencer

former_member188883
Active Contributor
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Hi Spencer,

As its Sybase,

isql -S Server -U sapsa -P Password


Hope this helps.


Regards,

Deepak Kori

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Hi Deepak.

Sorry for the delay reply, cause other jobs to do.

it returned:

[ISQL]ERROR: Could not SQLConnect.

Please inform me how to track that.

KR,

Specner Fang

Sriram2009
Active Contributor
former_member188883
Active Contributor
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Hi Spencer,

Which version and path for SWPM are you using ?

Regards,

Deepak Kori

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Hi Deepal,

i downloaded this one - 70SWPM10SP04_8-20009701.sar.

KR,

Spencer

former_member188883
Active Contributor
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Hi Spencer,

Which version of SAP JAVA you are installing

Is it NW 7.3 or NW 7.0 EHP1 ?


I am trying to go through Netweaver 7.0 ehp1 java+sybase on linux, i met this kind of stuck while install the primary application server instance.

An error occurred while processing option SAP Enhancement Package 1 for SAP NetWeaver 7.3 > SAP Sybase ASE > SAP Systems > Application Server Java > Distributed System > Primary

Regards,

Deepak Kori

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Hi Deepak,

Sorry, that's a typo, should be netweaver 731.

KR,

Spencer

former_member185239
Active Contributor
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Hi Spencer,

Follow the sapnote

1947115 - Java startup issue during Installation / System Copy on step 'runBootStrap'

Also paste the log jstart_bootstrap_J00.log

With Regards

Ashutosh Chaturvedi

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Hi Ashutosh,

Thanks for the reply.

i followed the 1947115, but return the same issue.

jstart_bootstrap_J00 is indeed empty, nothing there.

KR.

Spencer