Issue in Field Sales Representative apps

[Usha]

Hello All,

While configuring  system for the Wave 2 applications the Field Sales Representative apps  I am facing an issue with the “Check Price and Availability” app

I am getting  "Cannot call service with URL" error.

Configuration :

Front End ICF node : SD_INV_MON

Back end service : SRA016_PRICE_AVAIL_SRV

Steps Followed :

1.Activated the ICF node

here as per the fiori help.sap.com the node mentioned for ICF node is SD_INV_MON (screen shot below)

When i search for the ICF node under transaction code : SICF i get to see service node SD_PRAV_MON mapped with the name "Check Price and Avaliablity" (as per the first screenshot)

Can you clarify if the above node config is the reason for the issue?

Step :2

Activate Odata service  for App (SAP Fiori Administrator)

Tcode :/IWFND/MAINT_SERVICE

When tried to run the tcode and enter the system alias unable to find the service relevant  to SRA016_PRICE_AVAIL_SRV

Step:3

When run the app in the chrome  I get the below error

Could you please suggest to proceed with this app?

Thanks.

Usha

[masa_139]

Hi Usha,

It looks it is typo in help.sap.com. The UI service name should be sd_prav_mon.

Regards, Masa

SAP Customer Experience Group - CEG

[Usha]

Hello Masa,

Thanks for the Confirmation. How could we change the help.sap.com documentation ?

I followed

• SAP Fiori LL11 - Consultants should know about OData troubleshooting

When i reach Step 2. Test OData in the Gateway client Tcode :/IWFND/GW_CLIENT

i am getting the below error: status code :405

"The specified HTTP method is not allowed for the resource identified by the data service Request URI"

Thanks,

Usha

[masa_139]

Hi Usha,

What is OData URI?

What are error details in /iwfnd/error_log?

Regards, Masa

SAP Customer Experience Group - CEG

[Usha]

Hello Masa,

Thansk for the response.

The OData URI

/sap/opu/odata/sap/SRA016_PRICE_AVAIL_SRV/$batch?sap-client=001

Attached the below screen shot for the last but one odata call--- which shows as 500 internal error

(not sure which one to consider)

When checked the /IWFND/ERROR_LOG i see the below errors(atatched screenshots)

and also found the below

Could you please guide me through this ?

Thanks,

Usha

[masa_139]

Hi Usha,

It seems the user is not integrated to Sales Organization.

Log says Customer ID and Sales Organization are undefined. Have you completed customizing?

App Implementation: Check Price and Availability

You can set external break points in backend.

SAP Fiori LL11 - Consultants should know about OData troubleshooting

Regards, Masa

SAP Customer Experience Group - CEG

[Usha]

Hello All,

The above error does not occur anymore.

The component was having an issue i guess SRA016 (now in SP03 ).

I re installed the component and i am able see the service now under the Tcode :/IWFND/MAINT_SERVICE.

current status:

Facing the below HTTP error

{"error":{"code":"005056A509B11ED1B9BF9F46AA8E82ED","message":{"lang":"en","value":"In the context of Data Services an unknown internal server error occured"},"innererror":{"transactionid":"4636CBE340CEF1728FB30050569118F8","timestamp":"20140423222618.6840000","Error_Resolution":{"SAP_Transaction":"Run transaction /IWFND/ERROR_LOG on SAP NW Gateway hub system and search for entries with the timestamp above for more details","SAP_Note":"See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)"}}}}

Thanks,

Usha

[masa_139]

Hi Usha,

Please follow troubleshooting steps.

• SAP Fiori LL11 - Consultants should know about OData troubleshooting

Regards, Masa

SAP Customer Experience Group - CEG