issue during patch upgrade using SUM

Hi,

We are upgrading Solution manager patch using SUM tool, during extraction phase "Resolve inconsistencies in TABART-TABSPACE mapping" the job RSUPDTEC running more that 24 hours. Kindly help us to resolve this issue.

OS: Windows 2008

DB:Oracle 11.2

Regards,

Nithin

SAP Managed Tags:
SAP Solution Manager

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Hi Nithin,

Check the job log and paste the same and also check if logs are getting updated or not

With Regards

Ashutosh Chaturvedi

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Hi,

1 ETQ201 Entering upgrade-phase "PREP_INIT/JOB_RSUPDTEC" ("20140417122015")

2 ETQ367 Connect variables are set for standard instance access

4 ETQ399 System-nr = '00', GwService = 'sapgw00' Client = '000'

4 ETQ399 Environment variables:

4 ETQ399 dbs_ora_schema=SAPSR3

4 ETQ399 auth_shadow_upgrade=<null>

1 ETQ200 Executing actual phase 'PREP_INIT/JOB_RSUPDTEC'.

1 ETQ399 Phase arguments:

2 ETQ399 Arg[0] = 'RSUPDTEC'

2 ETQ399 Arg[1] = ''

2 ETQ399 Arg[2] = 'NO-IGNORE'

2 ETQ399 Arg[3] = 'RSUPDTEC\.$(SAPSID)'

2 ETQ399 Arg[4] = '5'

2 ETQ399 Arg[5] = 'Resolve inconsistencies in TABART-TABSPACE mapping'

1 ETQ399 Using error summary log 'PSUPDTEC.ELG'.

1 ETQ399 Expanded phase arguments:

2 ETQ399 Arg[3] = 'RSUPDTEC\.SOL'

4 ETQ260 Starting batchjob "RSUPDTEC"

1 ETQ359 RFC Login to: System="SOL", AsHost="SOLMAN" Nr="00", GwHost="SOLMAN", GwService="sapgw00"

2 ETQ232 RFC Login succeeded

1WETQ399 RFC function 'SUBST_START_BATCHJOB' does not have parameter 'BATCHINSTANCE'!

4 ETQ010 Date & Time: 20140417122016

1 ETQ233 Calling function module "SUBST_START_BATCHJOB" by RFC

2 ETQ373 parameter "BATCHHOST" = "SOLMAN"

2 ETQ373 parameter "JOBNAME" = "RSUPDTEC"

2 ETQ373 parameter "REPNAME" = "RSUPDTEC"

2 ETQ373 parameter "VARNAME" = ""

2 ETQ373 parameter "IV_SCHEDEVER" = " "

2 ETQ373 parameter "BATCHINSTANCE" = ""

1 ETQ234 Call of function module "SUBST_START_BATCHJOB" by RFC succeeded

4 ETQ010 Date & Time: 20140417122016

2 ETQ373 parameter "JOBCOUNT" = "12201600"

2 ETQ374 parameter "RC_START" = "0"

4 ETQ311 Batch job "RSUPDTEC" with job count "12201600" scheduled

2 ETQ399 'SUBST_CHECK_BATCHJOB' for JOBNAME='RSUPDTEC' JOBCOUNT='12201600' returns 'R'.

BCOUNT='12201600' returns 'R'.

2 ETQ399 'SUBST_CHECK_BATCHJOB' for JOBNAME='RSUPDTEC' JOBCOUNT='12201600' returns 'R'.

2 ETQ399 'SUBST_CHECK_BATCHJOB' for JOBNAME

Hi Nithin,

Have you run the statistic update before starting the upgrade?

Kindly paste the logs for RSUPDTEC.<SID> and also logon to the system.

Run the transaction sm37 and select the job

then select job from menu--->check job.

Also checked the below sapnotes

558197 - upgrade hangs in PARCONV_UPG, XPRAS_UPG, SHADOW_IMPORT_UPG2,(this might be applicable to you as well as it is for oracle below 10g)

1840990 - Phase JOB_RSUPDTEC, Errors occurred during Resolve inconsistencies in TABART-TABSPACE mapp...

With Regards

Ashutosh Chaturvedi

Connect to the SAP system and check the status of the job RSUPDTEC in Tx SM37

If it is still running then do a check status.

Also check the status of the background work process and see what it says.

Regards

Hi all.

Issue has been resoled, SAP has connected the system and suggested do to the following activity,

1. Cancel the job in SM37

2. SUM should fail. Stop the GUI and stop the SL controller.

3. Check the RFC call to SLD_UC from 000 client with DDIC user. If it

fails, kindly correct it.

4. Stop the R/3 instance

5. Since you are using windows and oracle 11g kindly set the following

oracle parameter : "_use_zero_copy_io=false" (the parameter starts

with an underscore)

6. Restart the database and check the parameter has taken effect

7. Restart SAP R/3

8. Restart SL controller and SUM

9. Repeat the phase.

Regards,

Nithin

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