Installation error on sybase + windows server 2012

[former_member459694]

Hello there,

I am installing ERP EHP7 on sybase+windows server 2012, the installation hangs on phase : prepare database server creation

sapinst.log shows:

INFO[E] 2014-04-17 22:11:10.473

FSL-01027  Account user="Administrators" does not exist.

actually I am install the system on local server without any domain environment, I use user administrator for installation, it belongs to group Administrators, the work group name is by default -  WORKGROUP, didn't change anything.

As I can see in the setup phase, there are only three choice:

Local domain

Domain of current user

Other domain

There is no choice like "local installation" as before, does it mean SAP doesn't support local installations anymore? on windows server 2012?

Thank you.

Fresh

[Sriram2009 · Accepted solution]

Hi

Its not a problem to install the local domain,

1. Just check the SIDADM & SAPServiceSID user id's as part of local administrator group?

2. check the 2012 Firewall & UAC disabled

Regards

Sriram

[former_member459694 · Accepted solution]

Hi Sriram,

sidadm and sapservice sid are sure in the administrators group

I have closed the 2012 firewall and disable the UAC, still doesn't work..

Fresh

[Sriram2009 · Accepted solution]

Hi

Could you paste /attach the full log of sapinst.log

Regards

Sriram

[former_member188883 · Accepted solution]

Hi Fresh,

From the options below which one did you select ?

As I can see in the setup phase, there are only three choice:
Local domain
Domain of current user
Other domain

Regards,

Deepak Kori

[former_member459694 · Accepted solution]

Hi Deepak,

I choose Local domain, there is no other choices like "Local installation" as before.

Best regards,

Fresh

[former_member188883 · Accepted solution]

Hi Fresh,

Please try the following. Give full permission to everyone to below folder

<Drive >:\Sybase\<SID>

Check the results.

Hope this helps.

Regards,

Deepak Kori

[former_member459694 · Accepted solution]

sapinst.log and sapinst_dev.log attached. thank you

sapinst_dev.log.txt.zip

sapinst.log.txt.zip

[former_member459694 · Accepted solution]

Hi,

yes, before I post this message I already search for the scn, absolutely the same issue as of mine, but that didn't work for me, I add "Everyone" with full control to folder D:\sybase\DEV, still the same problem...

Best regards,

Nick Li

[former_member188883 · Accepted solution]

Hi Nick,

Which is the kernel version used for installation ?

What is the SWPM version used for installation ?

Regards,

Deepak Kori

[former_member459694 · Accepted solution]

Hi Deepak,

KERNEL: 51048107_8, it is kernel 741 but don't know which support package level

SWPM: SWPM10SP05_2-20009707.SAR  windows+sybase

Thanks.

best regards,

nick

[Sriram2009 · Accepted solution]

Hi Fresh

1.In you Windows 2012system administrator user id has been renamed some other name in ADS policy?

2. Is the Database user id & SAP User id as part of administrator group?

Regards

Sriram

[former_member459694 · Accepted solution]

Thanks for all your answers, the problem finally approve to be a bug of SAP SWPM, we could not use SWPM10SP05, instead we should use SWPM10SP04

[ashish_vikas · Accepted solution]

How did you downloaded SWPM10SP04 ?

best regards

ashish

[former_member459694 · Accepted solution]

I have downloaded before, now it is not available on SMP

[Former Member]

I have available SWPM SP04 if you want it please mail me to juancarlos.jacinto@sineti.com

[former_member182657]

Hi,

Please follow SAP Note  604271 - DB6: SAP Web AS Inst. on Windows - Release 6.30

Regards,

Gaurav

[former_member182657]

Hi Fresh,

Please follow SCN link

Regards,

Gaurav

[former_member188883]

Hi FreshMan,

Please select local domain for your installation.

Regards,

Deepak Kori