Installtion problem - EHP7 on WIN 2012

[Former Member]

I am doing a ERP6EHP7 installation on Windows Server 2012 with Sybase. Currently installatiuon is running  in phase "Prepare Databse Server creation" since last 1 hour which i think is not fine.

sapinst.log is getting updated with below meesage:

INFO[E] 2014-04-11 16:44:17.102

FSL-01027  Account user="Administrators" does not exist.

INFO[E] 2014-04-11 16:44:21.735

FSL-01027  Account user="Administrators" does not exist.

INFO[E] 2014-04-11 16:44:26.384

FSL-01027  Account user="Administrators" does not exist.

INFO[E] 2014-04-11 16:44:31.17

FSL-01027  Account user="Administrators" does not exist.

Please help.

[Former Member · Accepted solution]

solved.. by manually assigning permission for everyone on D:/sybase/SID.

[former_member459694 · Accepted solution]

Hello sap migration,

Actually I have the same problem as you had now. but it's not working when I add "Everyone" on D:/sybase/DEV, neither did it work if I add Everyone on D:/sybase/, could you kindly let me know details about how you solve it? quite appreciate your advice. Thank you.

Best regards,

Fresh

[ashish_vikas · Accepted solution]

How did you solve this problem ??

best regards

ashish

[former_member182657]

Hi SAP,

Please follow SAP Note 1171534 .This note is meant for DB6 but follow Installation Process for it mentioned:

Installation of an MCOD system:
During an MCOD installation, you receive the following error when SAPinst creates the user SAPService<SAPSID>. In the 'sapinst_dev_log', you look for entries like the following:
FSL-01027  Account group="<domain>\DB2ADMNS_<SAPSID>" does not exist.
To avoid this error, you must create group <domain>\DB2ADMNS_<SAPSID> temporarily before you start SAPinst.
After the installation, this group only contains the user SAPService<SAPSID> of your MCOD system. Remove the user from the group and delete this group ONLY if is empty. 

Hope this will help you.

Regards,

Gaurav

[former_member182657]

Hi,

As per logs attached by you

FSL-06002  Error 1060 (The specified service does not exist as an installed service.) in execution of a 'OpenService' function, line (88), with parameter (ClusSvc).

Please share the status for service clussvc by following link Windows Server 2008 and 2008R2 Failover Cluster Startup Switches - Ask the Core Team - Site Home - ...

Regards,

Gaurav

[former_member477084]

Hi,

Please check you error in sapinst log

I found in the your log, please check LABEL.ASC first

WARNING 2014-04-11 16:17:21.726

Unable to get information about path \\LABEL.ASC\ using GetVolumeInformation. Operating system error message: The specified path is invalid.

[sivakumar_kilari3]

Which user id you are using for installation and check permissions for that user id.

Thanks

siva

[Former Member]

I have created a new user "sapadmin" for installation. This user has been assigned with group " Administrators"..

In my system we do not have Administrators.. its a group.

[sivakumar_kilari3]

Do you have administrator user id?

[Former Member]

yes, i have administrator user id.

[sivakumar_kilari3]

check this below blog , how to add user to administrators in win 2012.

http://social.technet.microsoft.com/wiki/contents/articles/13436.windows-server-2012-how-to-add-an-a...

[sivakumar_kilari3]

Use Administrator user id for sap installation .

[Former Member]

I had already done this..

[Former Member]

Should i run installation with user Administrator ??

[sivakumar_kilari3]

You continue installation with administrator user id and check.

[sivakumar_kilari3]

Hi,

can you attach sapinst logs here.

Thanks

siva

[Former Member]

attaching log.

sapinst.log.txt.zip