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POWL showing incorrect Shopping Carts

Former Member
0 Kudos

Hello,

We are implementing SRM on Portal 7.3. When a User 1 logs into the Portal , he is able to View his Shopping carts. Now he logs Off from the Portal,and User 2 Logs in to access the POWL, he gets the Shopping Carts of User 1. Is this related to User Cache?

Any help would be highly Appreciated.

Accepted Solutions (1)

Accepted Solutions (1)

vinita_kasliwal
Active Contributor
0 Kudos

Hey rohit

its a very common problem I have faced this with almost all clients and testing systems of SRM I have worked on . I dont know why SAP doesn't fix it up .  This issue is also in the marketplace when you try to open through different IDs one after another ..

You would have to completely log off which means

- Cleanup the Cache

- Delete the cookies

- End the session in backend (by a Technical User) through tcode SM12

- Create a New Query in the Portal

Another way is to use 2 browsers .. one Mozilla another internet explorer or maybe something else ..

Hope that helps

Answers (1)

Answers (1)

konstantin_anikeev
Active Contributor
0 Kudos

Hi Rohit,

I think it's browser cache.

You can try to work with more than one browser, if you need quick perchase/approve functions

Regards

Konstantin