on 04-09-2014 6:44 PM
Hello Experts,
I am unable to create a Customer CR in 'MDG 6.1 Customer UI' , the UI throws an error saying "Enter a relevant role for creation of customer master data".It looks like it is expecting me to mention the BP role ( like FLCU01 Customer or FLCU00 FI Customer ) , but I don't see that BP role section in the Customer UI to mention .
While creating the vendor CR , I am able to enter the BP role ( like FLVN01 vendor or FLVN00 FI Vendor ) in the UI BP Role section.
Following are the UI's for Customer and Vendor
Customers BS_OVP_BP: BS_OVP_CU > OVP: BS_CU_OVP - I do not see BP role section here.
Vendors BS_OVP_BP: BS_OVP_SP > OVP: BS_SP_OVP - This is working fine , I see BP role section here.
Please advice what I am missing here , what should I do for the successful CR creation . Should I change the UI for Customers or do I need to do anything in CVI configuration.
Thanks,
Can you post a screenshot of the customer UI? Did you check if the roles UIBB wasn't removed using configuration, customization, or personaization?
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Hi Abdullah,
You were right in the first place the UIBB is missing , the UIBB 'Role' was present in the 'Search Customer' page but not available in the 'Create Customer CR' page , so I created the 'Role' UIBB again and was able to create the CR now . Not sure how it got deleted in the first place , is there any options where we reset the UI screen to the default initial configuration
But after approving the CR , only the Business Partner BP is getting created and the Customer is not getting created . Not sure what might be the issue now. Is there any config that tells to automatically create customer when BP is created. I was able to create Vendor using the create Vendor CR before.
Thanks
Hi Aravind,
We are also facing this same problem every time we are trying to create a customer.
We are having a single option Search Customer tab under customer processing tab through which we are trying to create a customer and facing this same error when trying to save the request.
1. Do we need to have a different option for Create Customer?
2. Where can we find the above used role "UIBB”.
I am new to MDG so trying to explore it, need your help in this.
Regards,
SCN User
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