managed system's Database Exceptions and Database Performance in Gray

[former_member245717]

Dear Friends,

Currently, we are using Solman7.1 SP8 monitoring systems, but all the managed system's

From tcode: SM_WORKCENTER--> Technical Monitoring-->System Monitoring, Database Exceptions and Database Performance are all in Gray (see attached screenshot)

Could you please advise what could be the cause and where can i see the log?

Landscape for your reference:

Solution Manager:

1. solman7.1 SP8.

2. System Preparation and Basis Configuration completed in Green

3.

ST-A/PI 01Q_700 0001 SAPKITAB7K

ST-PI 2008_1_700 0008 SAPKITLRD8

Managed system, ABAP+JAVA:

1. in Managed system, the ABAP stack: RFC status, Auto. Conf. Status, Plug-in Status, System Status are all in Green.  No update needed.

2.

      SAPOSCOL version  COLL 22.10 720 - v2.27, AMD/Intel x86_64 with Linux, 2013-08-06, 64 bit, single threaded, Non-Unicode

      compiled at   Nov 16 2013

      systemid      390 (AMD/Intel x86_64 with Linux)

      relno         7200

      patch text    COLL 22.10 720 - v2.27, AMD/Intel x86_64 with Linux, 2013-08-06

      patchno       518

      intno         20020600

3. Diagnostics Agent:  720, Patch 117, changelist 1295245

4.

EHP2 FOR SAP CRM 7.0

ST-PI 2008_1_700 0007 SAPKITLRD7

ST-A/PI 01Q_731 0000    

one more question: What kind of data gathered by Diagnostics Agent?  Where is the log.

I would like to fix the Gray issue asap.

Thanks for your support.

Dong Zhou

[roland_hennessy · Accepted solution]

Hi Dong,

Please check the SAP  note 1628727 to see if you all the

prerequisites have been met. Make sure the database check with BRCONNECT (brconnect -u / -f check) is scheduled regularly.

Kind regards,

Roland

[former_member245717 · Accepted solution]

Dear Roland,

Appreicate your feedback.

I reviewed the note 1628727, prerequisites are met.  brconnect -u / -f check already run.

Most of Oracle  DataBase Exceptions and Database Performance are monitored after implement 1899598 - Authorization object /SDF/E2E missing,  except highlighted below.

Could you please advise?

Thanks.

[former_member245717]

Dear All,

The Oracle Database Health Checks are now green, after run  brconnect -u / -f check  on OS.

The remain issue is  Oracle Tablespace Status and Oracle Tablespace Used Space are still gray.

The topic is still open at http://scn.sap.com/thread/3433680

Thanks for all your help.

Wish you enjoy SAP.

[former_member245717]

The note fixed most of Gray issues, but  Oracle Database Health Checks still in Gray.

SAP Note --> 1899598 - Authorization object /SDF/E2E missing