Multiple Issues for Fiori Track Sales Order App

[erin_mogg]

Hello,

We're experiencing quite a few issues with the Fiori Track Sales Order App and were wondering if anyone else out there had experienced anything similar and if they were able to resolve these issues.  Unfortunately, there are hardly any notes out there for the Track Orders app, so we aren't able to implement any existing fixes

1.) As mentioned in a previous post (link below), contact information is not showing in the app, even though the service is returning these contacts and they're displayed in the console.  We've had an incident open with SAP for quite some time but have yet to hear back.

2.) If the user is in the app while a delivery is created, choosing the refresh option just refreshes the overall status of the order.  The item statuses are not updated.  User has to exit the app and re-enter for changes to take effect for the items.

3.) Searching by PO Number is not working.

4.) Searching for orders in the search period only works if there is an order in the parameter maintained for the order period.  If a customer does not have any orders in the order period but does have orders in the search period maintained, orders are not found when executing a search on the server. 

Any suggestions would be greatly appreciated. We're on the following service packs:

SAPK-60003INSRA018

SAPK-10003INUISRA018

[masa_139]

Hi Erin,

Just FYI. This does not solve your issue but,

I see you use old UI components which were released in May 2013.

Important Note: Please use new UI with new SAP Fiori Launchpad

New UI components have UI extension points and work with new SAP Fiori Launchpad.

Please find correct components based on your Backend version.

• SAP Fiori - Add-on quick reference for transactional apps

Regards, Masa

SAP Customer Experience Group - CEG

[MPS4HANA]

The "Track" Sales Orders also has issues in Fiori.

Also would like to know where does the "Approval" comments of "Approved" PO and PR - can be checked/viewed in ECC?

Thx in advance for your reply.

Regards,

MP

[erin_mogg]

It depends on how the workflow is set up in ECC. For example, our comments go directly to the requester's WF inbox.

[MPS4HANA]

Thx Erin for answering.

No workflow is set-up for Approved "comments". The "Approval" status/update email can be seen in the mailbox. But not sure if there is any default w/f setup for "displaying" of the "approval comments" also. In which SAP Table can the "comments" be viewed.

Thx and Regards,

MP

[former_member182874]

Hi Monika,

Suggest you to create new discussion for the issue you are facing.

The issue is more from the MM functional side. The text id has to be configured for table EKKO , which will show an approval note in the tcode ME23n (Display PO). Once the comments are seen in backend, it will show you in Fiori.

Regards,

Tejas

[erin_mogg]

Hi Monika - Here's a link that I think will help you with these comments:

App Implementation: Approve Requisitions - SAP Fiori Apps for Lower Back-End Releases - SAP Library