on 04-07-2014 5:33 PM
Hello all,
After upgrading our server from SAP BI 4.0 SP4 to SAP BI 4.1 SP2 Patch3, We have strange item on contextual menu (on rigth click on a WebI document) such as ???dummy.action.Propriété.......display.name???
We are using IE 9 and locales preferences are set on English Language:
I try to redeploy MobileBIService using wdeploy without success
Any idea ?
Best Regards
Laurent
Hi,
I have the same error on all the SAP BI 4.1 installation and impossible to resolve the issue with all the workarounds available (SAP Notes, threads, support, SCN, Web). (You're not alone !)
Very strange error and all my customers are asking me why it happens ? No explaination to give, I'm very disapointed.
I'm waiting a REAL solution and at this time, I'lm trying to redeploy webapps entirely and do some tests with webapps and CMS DB....
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Hi,
You need to re deploy war files with following the steps bellow:
Best regards,
Saloua.
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HI Laurent,
could not see the attached screenshots?
are you getting ??? for the mobile properties when you right click on any webi document?
1) you have application servers hosted on different box? was it upgraded as well to BI 4.1?
2) did you use mobile services earlier on BI 4.0?
also, check Check out the blog post
Regards,
Atul B
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Hello,
My responses:
The issue appears on each WebI documents.
1) Only one BI server is installed (not multinode system)
2) No, the mobile feature is not yet uses
I already check the blog and try to re-deploy the MobileBIService without success.
Note that the issue also appears on the CMC : CMC -> Applications -> SAP BusinessObjects Mobile
Regards
Laurent
Hi Laurent,
ok, if you have redeployed it means, the issue is with the CMS db
while upgrade, the plugin got corrupted, it seems
you can try to redeploy the mobile plugin ..
go to add/remove programs
go to your base version of BO ( you will get modify option only on base version )
check if mobile services are selected from the list of components
if yes, uncheck it ( if not checked, check it )
click next and finish the installation
post that, you should not be able to see any ?? or SAP BI mobile application under CMC
we have removed the entire plugin.
now, go back to add/remove programs
click modify on base version
select the mobile services
click next and finish
check if you get the issue
Regards,
Atul B
Hello,
Thank you for your response.
The idea was very good, but unfortunately the uncheck/check of option doesn't solve the issue :-(, nor in Launchpad nor in CMC. For info, after the installation (by checking), I do a reboot of the BI server and redeploy the BI Service Webapps --> same trouble.
Any idea.
Regards
HI Laurent,
Very strange indeed.
The uncheck of plugin, should remove the option for mobile completely.
unless you have another application server hosted or something like that.
you can point your SIA to a blank CMS db. This will ensure that the issue is with cms db itself.
hence, we tried to reinstall the plugin
Regards,
Atul B
Laurent,
Have look at support note below to help you resolve the issue.
https://service.sap.com/sap/support/notes/1882363
Regards,
Ajay
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