BO 4.1SP3 Tomcat Error

[Former Member]

Dear All,

We have 2node cluster environment and one of the system throwing error while accessing BI/CMC where as the other system working properly.

Please guide me how could I correct this (tomcat deployment I guess) errors.

HTTP Status 500 - while trying to invoke the method java.util.Properties.entrySet() of a null object loaded from local variable 'globalProperties'

[Former Member · Accepted solution]

Hi Kiran,

Looks like your issue with the webapps.

Try cleaning the Tomcat cache for the BOE webapps and let Tomcat re cache it.

- Stop Tomcat

- Rename the LocalHost folder to BOE-OLD in C:\Program Files (x86)\SAP BusinessObjects\tomcat\work\Catalina\

- Start Tomcat

New local host will be create

it will take 15 to 20 mins to build the cache.

Then try it and let me know if you still have the issue.

When you're done, you can delete the localhost OLD folder

if issue still persists, then you can try to redply .

[Former Member · Accepted solution]

Hi Prasad,

Your Solution works absolutely, I have upgrade patch 1 and patch 2 on SAP BO 4.1 SP4. then I faced this issue and resolve it by your solution.

Thanks

Dhaval Dave

[nscheaffer · Accepted solution]

We ran into this issue last evening in our 4.1 SP06 Patch 4 environment. We ended up using the wdeploy GUI to undeploy and redeploy everything. It took about 30 minutes, but it got us up and going again.

Thanks,

Noel

[shelton_dcruz · Accepted solution]

Thanks Prasad - seems to be working for me too.

[Former Member]

Kiran,

Mostly these issues occur due to bad or incomplete deployment.

So, redeploying the webapp solves the issue in 99% cases.

- Chetan

[zhang_jiwen]

Hi ,

     We are facing the same issue on BIP 4.1 SP03: we have  two tomcat on two separated hosts,and there is one apache in front of tomcat.

    When testing the fail over of tomcat,there came the error "HTTP Status 500 - while trying to invoke the method java.util.Properties.entrySet() of a null object loaded from local variable 'globalProperties' ".

   In addition,there is no problem with BIP 4.1 SP01.

[former_member136842]

Hi,

looks like a failed deployment here as JRK mentioned:

http://service.sap.com/sap/support/notes/1919861

Re- deploy and you should be fine.

Regards

-Seb.

[Former Member]

First try to figure out whether the issue is occurring only for a particular tomcat. If its occurring only for one tomcat,you may proceed with deploymet method for the same as suggested by Prasad.