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Check-out from SRM MDM Catalog not working

Former Member
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Hi Everyone,

  We are on SRM 7.13 with MDM Catalog 7.02. We have installed MDM UI Component on Portal J2EE Engine.

  We are able to launch MDM Catalog from Shopping Cart. However, when we click on 'Back to Application' link or 'Check Out' link from the MDM Catalog, the page is not responding.

We have used 'usePortalNavigation=X' parameter on call structure as suggested by OSS notes.  We all have BYPASS_INB_HANDLER and BYPASS_OUTB_HANDLER turned on as well.

  Any suggestions in resolving this issue are greatly appreciated.

Thanks,

SG

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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This problem has been resolved.

We had to remove the usePortalNavigation parameter and put in fully qualified URL in the server address.

-SG

Former Member
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Dear,Sur;

   I met the same issue in the PRD system ,Could you please supply the detail solution ? How to put the full qualified URL in the server address?

  Thanks a lot!

Alex

Former Member
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In the URL parameter use something like this.

http://sapxxx.xxx.com:55000/SRM-MDM/SRM_MDM

Former Member
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HI,SG:

   Thanks for your quick reply.

   DId you use the Web-dispatcher in the system. the "sapXXX.XXX.com"is the web-dispatcher address or the MDM server host name ?

  Thanks

  Alex

Answers (2)

Answers (2)

Former Member
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can you check with below parameters

HOOK_URL                   4 Return URL

~target           _TOP      2 Fixed Value

~caller           CTLG 2      Fixed Value

~OKCde      ADDi           2 Fixed Value

Regards,

Rakesh Naragoni

Former Member
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Hi Surendra,

Can you post the call structure of the catalog maintained in system.

is that MDM catalog working fine in other enviornment ? eg. Development, quality ?

Best Regards,

Anil

Former Member
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Hi Anil,

  If I compile the URL by combining call structure parameters, I am able to reach to catalog and check-out just fine. It is only problem when the catalog is launched from Shopping Cart page on portal.

  Here is the call structure.

10                    http://xxxxx/SRM-MDM/SRM_MDMURL
11usernametest123Fixed Value
13passwordtest123Fixed Value
15serversapsxsusFixed Value
16catalogSD1_MDM_CATFixed Value
19uilanguageENFixed Value
70datalanguageENFixed Value
90BYPASS_OUTB_HANDLERXFixed Value
91usePortalNavigationXFixed Value
100BYPASS_INB_HANDLERXFixed Value
135HOOK_URL                                                                                                                                    Return URL
200returntarget_parentFixed Value

SG

Former Member
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Hi Surendra,

can you change your return target value to "_top" and try.

Best Regards,

Anil

Former Member
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Anil,

  I have tried that and it did not work. Another issue related to this problem is, the catalog images don't show up when I launch from Shopping Cart. The images do show up fine when I directly call the catalog URL.

SG