cancel
Showing results for 
Search instead for 
Did you mean: 

Payment guarantee value is not taken from credit exposure

Former Member
0 Kudos

Hi,

in SAP Help Forms of Payment Guarantee I found this:

"The payment of an order has been guaranteed for up to 50,000 USD in the form of a payment card but the total value of the order is 70,000 USD. You have defined a credit limit of 30,000 USD for the customer but the remaining 20,000 USD that have not been guaranteed with a payment guarantee are covered by Credit Management."

The problem is that system does not take credit limit into account when total value of sales order exceed payment guarantee value.

Any advise how to fix this?

BR

Robert

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

hi,

How did you defined Payment guarantee in the system did you assigned it to sales order or not.

check the below thread.

http://www.erpgenie.com/sapgenie/docs/Credit_%20Card_%20Configuration.doc

Best Regards,

MH

Former Member
0 Kudos

I defined payment guarantee as Bank guarantee, create financial documet and assigned it to SO. But when value in SO exceed guaranteed value, remaining amount is not covered by Credit Management.