SMP 2.3 Agentry update versions problem

[Former Member]

Hi,

please I experienced issue when deploying new version of Agentry application to SMP 2.3. On devices we have stable old version. When we deploy new version through SCC on SMP and then we try to transmit device , it freezes on "Sending client info" . But in SCC it is running normally (e.g. when we reinstall client on device or reset ATE, it downloads new version with no problems).

Our steps are::

1. Deploy version 1
2. Make initial sync.
3. Deploy version 2
4. Make delta sync.

Expected result: new ersion is downloaded with delta sync correctly (currently we get freeze on “sending client info”).

Thank you for any help

Martin

[Former Member]

Hi Steve,

we use Agentry_6.0.30 and I am talking about Application Logic release.

Thank you

[Former Member]

Are you talking about Application Logic release, or client version release?

Stephen

[Former Member]

Also, what version of Agentry Clients \ SMP Server are you running?

Stephen