short shippment

[former_member1039278]

Hi

I need experts help on solving this issue,

Delivery @ Good issue-       816 box

Customer Claim shipment - 803 box

This means short ship 13 box, how we going to settle this 13 box quantity

I can create manual invoice using FB75 to offset the CN with payment received

But it still show 13 box loses. How to adjust this quantity.

please advice

Regards

Partiban

[Lakshmipathi · Accepted solution]

Create a credit note from Credit Memo Request where you can have the Order Reason as Short Shipment.

G. Lakshmipathi

[former_member1039278]

Hye guys really thanks for the guidance.

Below is something they advise me to perform:

1. 1. Create sales order Return (#2201 sales order return)
2. 2. Create Delivery Return  (#2211 Delivery Order Returns)
3. 3. Create Post Good Receipt (T.code : WTEW)  post good receipt to storage location "GR01" (return )
4. 4. Create Billing Return (#5200 Billing return) 
5. 5. After above step already posted completely then going to create transfer posting to move stock from "GR01" to "WH01". 

Regards

Partiban

[Former Member]

HI,

You may also use invoice correction. This will credit or debit the customer depending on shipped vs ordered.

here is a useful URL:

Creating Invoice Correction Requests (SAP Library - Sales (SD-SLS))

Regards,

[former_member186385]

Hi ,

have you invoiced already ?

If yes, then you can scrap those 13 quantities using 551 movement type which will write off both Inventory and FI postings

If you have not invoice you can follow different process

[former_member1039278]

yup already invoiced it

[former_member1039278]

could you advice on which T-code to be use and process flow

[former_member186385]

Hi,

use MB11 with movement type 511 to scrap

this will adjust inventory and FI automatically for 13 qnty

[Lakshmipathi]

Partiban A/L Ganesh

Have a thorough discussion with the Clients' Finance team, show a demo on the inventory adjustment and get their concurrence, if you are going to implement the suggestion given here.  To me, it is not the Best Practice

G. Lakshmipathi

[former_member1039278]

Hi Lakshmipathi

We will create Credit Memo Request through VA01 against the Billing Document and making the adjustment of the quantity right? Please Correct me if my understanding wrong.

If we create Credit memo request it will auto adjust the inventory and accounting side?

Partiban

[Lakshmipathi]

As I already said, you should not adjust inventory for quantity but you can adjust for value.  For that, first you need to have one separate G/L (the text can be inventory shortage) and once this done, debit the transport vendor via FB65 to the extent of shortage inventory value.  By doing so, from FI side, you can track such shortages.  Speak to your FI consultant and explain this process.

G. Lakshmipathi