on 03-27-2014 7:04 AM
Hi.
We have installed Lumira in Win 7 machine, When we tried to start Lumira as a different user (Users are having Two Different Windows AD Account) by giving"Run as a Different User', the Lumira just stuck and not opening up completly.
I can see two diffrent processes. in task manager. First one is the default one.
C:\Program Files\SAP Lumira\Desktop\SAPLumira.exe
and the second one is
C:\Program Files\SAP Lumira\Desktop\cefframe\SAPLumira.exe
Both the process are not responding and CPU Utilization is 0 and Memory utlization is constant.
Anyone faced such and issue or whats the solution for this?
Your help is much Appriciated.
thanks
Aby Sebastian.
Hi,
@Sharon,
We have a standard edition.
@Henry
We have tried it after changing these details to some common paths in the config file already, but unfortunatly, the same issue is there.
I have already raised this with SAP support team. and as per the support engineer, she/he is not aware of this functionality and asked us to raise a enhansement request...
regards
Aby.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Aby
Question. Are you using personal edition or standard edition?
Thank you.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi,
It's probably because the Sybase IQ database instance (which runs behind the scenes of the desktop client) can't start up and initialise.
FYI, there are a number of User-specific paths, such as:
Database under: C:\Users\<user>\AppData\Local\SAP\SAP Lumira
Geo stuff under: C:\Users\<user>\AppData\Local\Temp\sapvi
regards,
H
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
85 | |
10 | |
10 | |
10 | |
7 | |
6 | |
6 | |
5 | |
4 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.