Credit Note issue against AR Down payment

[Former Member]

Hi,

The business process is down payment and milestone billing. We have raised the FAZ for the down payment for 100 EUR and we have recieved the payment from customer and posted the same in F-29.

1. We have to raise the credit memo against the down payment ( We need to cancel the cleared down payment). When issuing credit note against the credit memo, the following message appears:

No account is specified in item 0000001001

Message no. F5670

Diagnosis

No account was specified for account type "S" in item "0000001001" of the FI/CO document.

System Response

The Financial Accounting program cannot process the document.

Procedure

A system error has probably occurred in the application you called up. Check the data transferred to item "0000001001" of the FI/CO document.

2. If we try to create the final invoice then the down payment recieved line item also will be flown. And if try to issue the credit note agaisnt the Billing document also the same issue.

Normally the Down payment is noted item and we are doing manual posting of incoming payment in FI. And the same we are clearing. And we need to issue the Credit note. And there is no account determination for the down payment line item.

Please advise.

Thanks

Sreekantha

[Lakshmipathi · Accepted solution]

We need to cancel the cleared down payment

You cannot cancel the down payment but you can reverse via FB08. 

G. Lakshmipathi

[Former Member · Accepted solution]

Hi Lakshmipathi,

Fine. We have reversed the down payment. Now the issue is how to issue Credit Memo to Customer.

Thanks

Sreekantha

[Lakshmipathi · Accepted solution]

Credit Memo can be created with reference to FAZ.  But before trying this, first check with finance team how they want to address this issue from Business point of view. 

G. Lakshmipathi

[Former Member · Accepted solution]

Hi Laskshimpathi,

Finance Team(in consultation with Business) wants to raise Credit Memo agaisnt FAZ. I have tried to create Credit memo and facing the above mentioned issue.

Sreekantha

[Lakshmipathi · Accepted solution]

What I am still not able to understand is already your client is having some credit amount against their end customer by way of down payment received.  This being the case, why again the Business want to issue one more credit note?  Assuming, if system allows to generate a credit note, then if you check the FI entry, there would be two credit entries against the same customer.  Ideally, the down payment should be reversed via FB08 which I have already indicated.

G. Lakshmipathi

[Former Member · Accepted solution]

Hi Lakshmipathy,

Please find below steps followed:

Step 1. Create Order with down payment and billing plan

Step 2.Create Invoice with FAZ(Z1AZ)

Step 3.Post incoming payment

F-29 done

Step 4.Reversal of Incoming payment

  F-39 Cleardown payments

If we use
this transaction, do you see any issue ?

Step 5. Issue debit memo against the FAZ(Z1AZ)

Create Debit memo request and debit memo

Document 9002000724
saved (no accounting document generated)

Message no. VF050

When tried to release the document to accounting, the
following error.

No account is specified in item 0000001001

Message no. F5670

Diagnosis

No account was specified for account type
"S" in item "0000001001" of the FI/CO document.

System Response

The Financial Accounting program cannot
process the document.

Procedure

A system error has probably occurred in
the application you called up. Check the data transferred to item
"0000001001" of the FI/CO document.

Please advise on this.

Thanks

Sreekantha

[former_member189209 · Accepted solution]

Hi,

open billing document in VF02 and click on revenue accounts (shift + F11) check analysis account determination search any error for gl determination

and Down payment cleared document Reverse and Reset in FBRA

Or normal item cancel in FB08

Thanking you

Mahesh

[Lakshmipathi · Accepted solution]

Follow the instructions given in the following note:-

• Note 882254 - How to create an CreditNote on an AR downpayment Invoice   

G. Lakshmipathi

[Former Member · Accepted solution]

Hi Lakshmipathy,

I tried to do FB08 but the following:

Not possible to reverse the document in financial accounting

Message no. F5673

Diagnosis

Document '9002000726' in company code 'XXXX' should be reversed. However,
this document was not posted in the Financial Accounting module, VBRK is,
rather, of type ''.

System Response

Documents which were not originally posted in Financial Accounting also
cannot be reversed in Financial Accounting.

Procedure

Reverse the original transaction.  You can display the original document from
the FI document via 'Environment' -> 'Original doc.'.

But it allows through F-39.

2.VF11 also it will not support: Down payment request 9002000726 cannot be canceled.

Thanks

Sreekantha

[Former Member]

Hi ,

We have done the document reverse and reset in FBRA.or normal item cancel in FB08.

Business want to issue Debit Note with reference to the Down payment invoice(FAZ). While doing the same I am facing the account determination issue, as the down payment is with only noted item.

Hope my issue is understood correctly.

  Debit Note issue with reference to Down payment line item

Case 1: Business has created only Down payment request and received down payment incoming payment against FAZ. Further milestone related billing is not yet done.

Step 1. Create Order with down payment and billing plan

Step 2. Create Invoice with FAZ

Accounting entries: only one line item with noted item A down payment request.

  Step 3. Post incoming payment

  F-29 done

Step 4. Reversal of Incoming payment

  F-39 Clear down payments or

Down payment document reverse and reset in FBRA.

or FB08.

  Step 5. Issue debit memo (DR)against the FAZ

  Create Debit memo request and debit memo

Error: Document XXXXXXX saved (no
accounting document generated)

Message no. VF050

When tried to release the document to accounting, the following error.

No account is specified in item 0000001001

Message no. F5670

Diagnosis

No account was specified for account type
"S" in item "0000001001" of the FI/CO document.

System Response

The Financial Accounting program cannot
process the document.

Procedure

A system error has probably occurred in
the application you called up. Check the data transferred to item
"0000001001" of the FI/CO document.

There is no account determination for the Down
payment line item(as it was noted item and the payment is entered in FI ).

Can this be over come by issuing the Debit note from FI with reference to Down payment Invoice FAZ ?.

Case 2: Business has created Down payment request and received down payment incoming payment against FAZ .Mile stone related billing is also done which will have Milestone billing line item  and Down payment line item.

Step 1.  Create Sales order

Step 2. Create Down payment request

Step 3. Post incoming payment

  F-29 done

  Step 4. Create the next mile stone related billing.

Invoice XXXXXXXX with Down payment cleared line item and invoicing line item

Step 5. Raise debit note with reference to Milestone relating line items

Only line item with invoicing line needs to be selected while raising Debit memo request:

Step 6. Create billing document

Note:  For the down payment line item, we need to follow the process of Case 1(Can this be over come by issuing the Debit note from FI with reference to Down payment Invoice FAZ ?) by issuing FI Debit note.

Thanks

Sreekantha