Credit Management-Sales value updated in FD32 even though credit set up is not active

[former_member660811]

Dear Team,

We are facing an issue where, for a sample order - sales value got updated as open sales order value against a customer in FD33.

Credit set up is not active for the sales order type (OVAK) or the delivery type (OVAD). Since this has occurred in 2003, we have no clue what exactly has happened. We cannot locate any change logs in the configuration level.

1) What is the possibility for credit management to be active for a document type, which was not meant for credit set up?

2) How to remove the open order/ delivery value for the customer?

Thanks and regards.

Sivarajesh

[srinu_s1]

Credit set up is not active for the sales order type (OVAK) or the delivery type (OVAD).

the above two settings  are credit checks at what level( example order level or delivery etc) you what to block the customer if the customer payer exceeds the credit limit.

Where as if the credit active field is active in VOV7 in corresponding item category, system update the respective document values in to credit management (FD32/33) in your example open order value.

Even though OVAK, OVAD settings are not done still system update the document values in to FD33 subject to credit active field is active in t code VOV7 .

Please check in your item category whether credit active field active.

thanks,

Srinu.