No Pop-Up Window Opening in GRC AC 10.0 the First Time

[Former Member]

Hi Community,

We are encountering a weird issue with GRC AC 10.0 and IE8. After logging in to NWBC and the clicking for the first time on my inbox hyperlink or a report hyperlink, the screen freezes and no pop-up appears. I have to hit the browser back button to go back to the NWBC screen and then when clicking on my inbox or the report hyperlink a second time, the pop-up with my inbox or the report selection criteria screen appears. Has anyone come across a similar issue? Cannot seem to find in on SCN or SAP Note search. Thanks!

[Colleen · Accepted solution]

Hi Joerg

did you see

The comments in there imply it's an issue with IE8. Have you been able to try a different browser? There is a reference to specific IE8 note

Regards

Colleen

[Former Member · Accepted solution]

Thanks Colleen! I will try Chrome. Our issue seems different, but hte root cause for all of them seems to be the evil IE8. I'll let you know.

[former_member193066 · Accepted solution]

Issue with IE8 and above, browser stops responding.

chrome works fine.

Regards,

prasant