Shopping cart webdynpro application (main catalogue) is not displaying

[Former Member]

Hi All,

We have just completed the EHP upgrade from 6.30 to 6.60 version in the SAP SRM (backend) system and we are in the quality testing stage. We have not done any upgrade in the Portal system.

We are getting the Web page cannot be displayed error in the shopping cart webdynpro application (the 1st main screen page).

Though clicked Shop, getting the same error for the other screens.

Please find the attached images for more understanding.

Tried some OSS notes and scn help but failed to proceed.

Could you anyone please guide us with a resolution.

Thanks & Regards.

[former_member221408 · Accepted solution]

Hi,

First check in PAM, if the browser you are using is supported for your SAP Basis. Also please make sure your Unified Rendering Framework is up to date.

This is usually the cause for SRM errors after upgrade.

Maria

[Former Member]

Hi,

Can anyone here please guide me on this.

Thanks.

[former_member184741]

hi,

As it is happening after the upgrade. you should immediately raise high priority OSS message with SAP.