on 03-19-2014 9:22 PM
Hi Experts,
What are the standard processes in sap pm.
I have searched in forun n google. I got the below information related Pm processes.
If you ask about a general flow then, PM Notification --> PM Order creation --> Order Release > Operation Confirmation> TECO --> Closure. If Material PR is generated from Order, PM Order creation --> Order Release --> PR --> PO --> GR --> GI --> Order Oprn. Confirmation --> TECO --> Closure If Service PR is generated from Order, PM Order creation --> Order Release --> PR --> PO > Service Entry Sheet> TECO --> Closure Hope this gives some idea.
The above process resembles to Exact CS process.
What is the different functionalities of PM01/PM02/PM03 AND SM01/SM02/SM03
As we have in SAP CS
1. Repair at site
2.Inhouse repair process
3.AMC process
I would like to know, in PM what are the standard processes.
Still digging into forum to get some usefull docs. If I got anything. Willl update here.
Thanks Mahes.:)
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There is no process flow difference between PM & CS for some of the processes. Plant Maintenance is for Internal / own asset maintenance, and CS is for doing any kind of service to the customer & getting revenue out of it.
I am not sure which process flow (PM or CS) you are looking for.
CS Order type may bear revenues whereas PM Order types can't generate revenues. You can make this setting while defining order type in OIOA (Revenue Allowed tick mark)
If you want to bill the customer based on sales order, not based on service order, then service order will not bear any revenue as such, its corresponding sales order will generate revenue. Service order cost will be settled to sales order.
SAP Library - Customer Service (CS)
SAP Library - Plant Maintenance (PM)
You can refer above link for each & every process flow.
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I can understand and not asking to share any company specific configuration.
Looking for some standard process configuration docs.
The below link clearly explains the process of CS Process.
http://scn.sap.com/blogs/rahulasai/2012/07/21/repair-process-in-sap-cs-customer-service
So, Looking for same kind of docs
Thank$
Hidayath
You can search in Building Blocks like below...
https://help.sap.com/bp_bl604/BL_DE/html/Content_Library_BL_EN_DE.htm
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