Error ocurred when calling /SDF/E2E_ENABLE_TRACE

[Former Member]

Hi guys,

we are trying to activate trace through  E2E Trace Analysis,  but we are getting this error:

An Exception occured when executing commands com.sap.sup.admin.e2e.trace.api.activation.EnableAbapTracingCommand_ERP : com.sap.sup.admin.e2e.trace.api.util.command.E2ETraceCommandException: Could not execute command for system ERP:Tracing cannot be enabled. Reason: Error occured when calling /SDF/E2E_ENABLE_TRACE via RFC destination SM_ERPCLNT300_READ in ERP : Returncode =  4 Check location com.sap.sup.admin.e2e.trace.for details

The RFC  "SM_ERPCLNT300_READ"  is an RFC created on Solman and connects to ERP central instance on client 300.

Which could be the cause?

Regards

[francois_keen]

Hello Yassir

I would first suggest you double check the authorizations of your read user in your ERP client 300 system. Turn on a security trace for that read user, then try to re-enable the E2E trace from solman and check the security trace results.

If authorizations are missing, rerun the solman_setup > managed system configuration

Hope this helps.

best regards

Francois

[Former Member]

Hi Francois,

we gave to read user "SAP_ALL" profile in ERP,  we turned on the trace on ST01 tx,  after we re-enabled the E2E trace and the error appear again!!!!

thanks for your answer..

[francois_keen]

Hi Yassir

Did you see anything in the security trace? e.g. has your read user connected to the ERP managed system when you were trying to set the E2E trace on?

If your ERP is EHP7, please look at note 1478974 - Diagnostics in SAP Solution Manager 7.1 :

SAP Netweaver: all tools supported for 7.40
E2E TA requires applying SAP note 1729771 on Managed system, unless profile parameter rstr/accept_remote_trace is set.

cheers

Francois

[Former Member]

Hi Francois,

yes we have upgrade recently to EHP7,   Thank you so much...!!  we are looking to the note.

Regards.

Yassir.

[francois_keen]

Hi Yassir.

Cool, so how's the output?

Is your problem now solved?

Thanks

Francois