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Introscope Manager on Server 2012

said_shepl
Participant
0 Kudos

We are have solution manager 7.1 SP 8, we start to Install Wily Introscope Manager 9.1.5.

we are download the required files Wily_IS_EM15* for Windows X64.

we uncar files in folder Drive\usr\sap\CCM\apmintroscope.

Windows 2012

CA Wily Introscope OSGI 9.1.5.0

CA Wily Enterprise Manager 9 SP15

Extract CA Wily Enterprise Manager

Copy eula.txt into the extracted folder.

Accept the agreements in eula.txt and ca-eula.txt

Update the installer.properties file as necessary

Copy the CA Wily Introscope OSGI zip file into the extracted folder

Run the Introscope9.1.5.0windowsAMD64SAP.exe

We didn't find any run process for introscope.

Although we are install the same version on Server 2003&2008R2 and it's completely successfully.

Why this exe file didn't work on server 2012?

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi Said,

Have you checked the logs for installation ?

Is the installation successful ?

Please share some more details to help further.

Also, hope you have checked below SAP note :

1565954 - Introscope 9 Release Notes

I am sharing below screen shot regarding Introscope EM 9.1.5.0 from SAP note -

Hope this helps.

Thanks & Regards,

Nisha

said_shepl
Participant
0 Kudos

Hi Nisha,

    Thanks about your reply.

Our problem is already now on develop server which is ABAP Only instance.

because of this we can't check LM-Service SP release on it.

the installation file didn't created because of this we can't check log.

only extracted files is found as in pic.

But in our Solution Manager 7.1 SP8 LM-Service SP as in attached pic.

Former Member
0 Kudos

Hi Said,

Sorry, but can you clarify which server are you referring to as develop ABAP server ?

Is that a Managed system ?

Hope you are performing Introscope EM installation on Solution Manager host.

LM-Service component has to be checked in Solution Manager system (part of Solution Manager Java stack).

If you want to use Introscope EM 9.1.5.0, then please ensure that the LM-Service component has appropriate patch level as per SAP Note 1565954 - Introscope 9 Release Notes

Also, have you manually created the folder apmintroscope under E drive ?

Please check the Wily guide at below link if you want to customize the path for Wily EM installation, other than the default C:\usr\sap\ccms\apmintroscope.

http://service.sap.com/instguides -> Installation & Upgrade Guides -> SAP Components -> SAP Solution Manager -> Release 7.1 -> Installation -> Wily Introscope Setup Guide 9.*

Hope this helps.

Thanks & Regards,

Nisha

said_shepl
Participant
0 Kudos

Hi Nisha,

     We already configure Wily introscope EM 9.1.5.0 on Solution Manager.

we are manually created the folder apmintroscope under E drive.

and the installation were successfully.

But we received the following error

Offline - The EM is probably stopped (connection error: java.net.ConnectException: Connection refused: connect)

as in pic on it.

Other server is develop server(managed System).  which can't install introscope EM on it.

we are installed introscope EM on my Production server, which is also ABAP only.

I see as your recommended, install Introscope on Solution manager only.

Regards

Said Shepl

Former Member
0 Kudos

Hi Said,

Hope you have followed the correct steps to change the installation directory as per Wily EM installation guide and verified the installation by checking logs.

Please note to install Management modules for Wily EM and ensure that a Windows service "Introscope Enterprise Manager" is running at OS level. Please refer Wily guide for detail steps.

In addition to above, you can check below SAP note for Wily EM java connection error :

1771826 - SOLMAN_SETUP activities fail with 'All configured Enterprise Managers are offline'

Hope this helps.

Thanks & Regards,

Nisha