Maintenance Optimizer - ABAP queue check failed

[former_member229542]

Hi guys.

When running Maintenance Optimizer for a SAP ERP 6.0 EHP4 which has SAP HR 604 installed, the following message is displayed

ABAP queue check failed

Error       The Installation/Upgrade Package for Add-on SAP_HR rel. 600 is not available.

The goal is update toEHP7 SP2.

Not sure why is stating SAP_HR rel. 600 package is not available when the system has 604 release.

During packages selection, Human Capital Management is checked and on the source system is listed SAP_HR 604 SP12

The Solution Manager version is 7.1 SPS8, CR Content is updated to 9.9.

Also have applied SAP Note 1277035 Recommendations, releted to EHP4 Missing, but still no luck

This seems to be similar when SUM perform an EHP Inclusion, and cannot find the packages on the EPS Directory, but this is happening on the Maintenance Optimizer.

Is this a problem with SAP Backbone, or should i do some manual corrections on the system or Solution Manager to make it aware SAP_HR is at al level 604 SP 12?

Thanks!

[Miguel_Ariño · Accepted solution]

Hello,

That type of error you describe is mostly always related to an issue in the SMSY/LMDB definition.

It is likely that the issue is a wrong product instance was assigned to the system.

In LMDB it is easy to check , even without verification checks (which sometimes may be the root cause, a bad verification check happens sometimes). If you go to the product system, then open the node technical systems -> AS ABAP -> Software, and go to the product instance tab (in SP10, product instance - details), when you select a given product instance , you see whether the software components that are part of it are installed or not (there is a frame in the lower part of the screen that shows the software components with flag 'installed' ticked or not). Chances are, one or more of the instances have few or no software components installed.

Mind you, you must keep at least one SAP ERP 6.0 product instance assigned, this would be the exception to the rule, but if you have an EHP4 for SAP ERP 6.0 system, it should be only one.

Best regards,

Miguel Ariño

[former_member229542 · Accepted solution]

Hi Miguel

Indeed the issue was on the System's Installed Products tab in the SLD. In another post you stated sometimes on the "system registry" the old product version EHP4 for SAP ERP 6.0 has been written instead of "EHP4 for SAP ERP 6.0 / NW 7.01" .

So I proceeded to delete wrong PROD_ID 01200314690900000463, resynched SLD and LMDB and the Maintenance Optimizer was able to calculate the stack for SAP_HR 604 without problems

Thanks!

[Former Member]

Hi Martin,

As suggested by Mani, please execute Verfication check. This is available for Product system here :

LMDB=> Product system=> Landscape Verification Check

In addition to above, please check correct Software Components are available in LMDB :

LMDB => Technical System => Software => Software Component Versions.

If the components and versions are not correct, then trigger the data with data supplier again and ensure that the data has been updated here.

Hope this helps.

Thanks & Regards,

Nisha

[Former Member]

Hi Martin,

Sounds like ... Technical systems has not been  maintained peroperly in the LMDB.

Advise you please check the  "Landscape Verification".

LMDB=> Technical system=> Landscape Verification => Execute Verification Check

once you happy the Landscaspe Verification then run optimizer.

Regards

Mani