SSL error Ldap communication port 636

[Former Member]

Hi Experts,

We are facing this issue about ssl Ldap port 636,

We have already import the certificate from AD and the error still there.

Does anyone have already seem it before?

Thank you very much.

Miguel

[Former Member · Accepted solution]

Hi Miguel,

From the error, it is clear that the problem is not with the certificate.

At the first place, IDM is unable to find the path for the certificate.

The default keystore is for  Windows/Linux  is $JAVA_HOME/jre/lib/security/cacerts

Default password is change it. Try to import the certificate into this location. It should work. Even I faced similar issue. After I imported the certificate to correct keystore, my issue was solved.

If you still have issue, please share the screenshots of your Java settings in Management console from TOOLS --> OPTIONS

Also, share  your JAVA_HOME variable value.

All the best !!

~ Krishna.

[Former Member]

Hi Krishna,

You mean do this ?

Maybe I have imported the wrong certificate, are there any way to ensure what certificate I need export from AD?

[Former Member]

Hi Miguel,

What is the error you are getting now ? is it the same error mentioned in your previous reply ?

What is your Java home variable value ?

Can you share your Java settings of Identity center Management console.

~ Krishna,

[Former Member]

Hi Krishna

The error was solved, I imported the other certificate on Java path and now working very well.

Thank you very much for you attention.

regards.