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How to create a query for incident tickets of an organizational unit?

Former Member
0 Kudos

Hello,

I work with SolMan Incident Management Work Center.

I want to create a query for having the list of Incident tickets created by a given organization unit.

Could you please let me know how to customize this query?

Best regards

Daniel

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hello Daniel,

Please define e query (advanced search for problems and incident) provide your oprganization unit nad save new query

BR,

K.

Former Member
0 Kudos

Hello Kamil,

Thank you for this hint.

I tried to search for the given organization unit, but I can only see the CCC organization Unit:

It is the same with Sales organization.

It is possible to select a Business Partner, or any other field?

Best regards

Daniel

Former Member
0 Kudos

Hello Daniel,

I think you can try to set with BP tcode org unit for desired business partner and try again.

BR,

K.