Import manager - Configuration window bug???

[Former Member]

Hi MDM Experts,

I am importing date formats into my Dm and the import manager automatically closes when i scroll on the configuration window.

I am just unable to scroll down to the dates option.

The MDm version is MDM 7.1 SP10. Can someone please help as this is really urgent?

Regards,

Divya

[shanthi_kumar]

Hi Divya,

Re-install Import Manager in ur local machine again. Or check with your other team mates whether they are also getting the same issue. This appears more of a UI issue than anything else. A re-installation will do the needful.

Keep us updated with your findings.

Kind Regards,

Thamizharasi N

[Former Member]

Hello Divya,

I am not sure of the problem because it must allow you to scroll down on the config Window.

Try this, use the current format in your excel sheet and then try to change it thru the Import Manager Configurations. You may also try deleting other columns in the sheets and test.

Also try taking a restart of the MDS, may be it will help.

Thanks and Regards,

Shahid Noolvi

[Former Member]

Hello Divya,

If I understood you correct you are importing data through import manager which has values in date filed.

You want to change the format of date using Import manager configuration option.

And the window crashes when you do that.

Can you tell in which format you are importing the file.excel csv..etc

Also check if you have authorization in Import manager folder in you local desktop.Some times if authorization is not present and import managers tries to create logs in your local desktop the screen crashes.

Thanks and Regards

Vaibhav

[Former Member]

Hi vaibhav,

I am using an excel file and loading a map after that.  I do have authorisation to change workflows in that window. So i suppose i have all authorisations?

I have tried via local as well as citrix server. the results are same. Also this is not specific to my user as other team members are also experienceing this

[Former Member]

Hi Divya,

Two questions -

1.Does this happen for new map also?

2.Is the data volume big?

Thanks,

Ravi

[Former Member]

Hi Ravi,

The volume is very less. Only ten records. I will try with a new map and let you know in 2 hours.

Thanks,

Divya

[Former Member]

Hi Ravi,

It hapens without a map as well for a new map also. We are able to scroll till just above the Date (Numerals section) But after that it closes 

[Former Member]

Hi Divya,

As Shahid correctly said,please change the source.One of the possibilities with excel is that that unwanted blank entries are treated as data.So checking with a fresh source can be helpful to eliminate this potential cause.

Thanks,

Ravi